HOG - PROPERTY ENGINEER / MAINT. SUPERVISOR

Kampgrounds Of America, Inc.•Angola, IN

11d

About The Position

Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks (OAK). Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused, and innovative. At KOA, we believe the outdoors is fun and for everyone. We are committed to having an environment where all are treated with dignity and respect. We strive to: intentionally create a sense of community and belonging for our guests, employees and franchise partners continually educate ourselves and expand our knowledge to foster an inclusive and supportive environment sustain a culture that promotes diversity of thought and experiences ensure everyone has the ability to experience the outdoors and that our facilities are accessible to all drive change in our company and industry through action and implementation ABOUT KAMPGROUNDS OF AMERICA, INC. Kampgrounds of America, Inc. (KOA) is the world’s largest network of privately owned campgrounds and the leader in outdoor hospitality. KOA has 500+ locations across the United States and Canada including a mix of franchised and company-owned parks. Founded in 1962, the mission of KOA is “connecting people to the outdoors and each other,” and those who represent the brand share the values of being family-oriented, passionate, entrepreneurial, customer-focused and innovative. REPORTS TO General Manager and Assistant General Manager or Operations Supervisor POSITION SUMMARY The Property Engineer (PE) oversees the day-to-day operations of the maintenance and grounds department in support of an OAK property. The PE leads a team of Maintenance Engineers and Groundskeepers to keep the property clean, safe, well-maintained and in good working order. They ensure all maintenance functions, including preventative maintenance are completed in a timely manner and are safety compliant. They also use technical skills to read and interpret technical manuals, blueprints and other documents related to their work. The PE has a customer friendly attitude with a focus on responding to guest requests and repair needs. They will perform advanced troubleshooting of campground Mechanical, Electrical, and Plumbing (MEP) systems. The PE will train and mentor a diverse group of other engineers and groundskeepers.

Requirements

High School Diploma or equivalent.
Minimum two years experience in a supervisory or higher role in maintenance or related field.
Basic knowledge of the English language.
Strong decision-making ability.
Excellent communication, collaboration, and delegation skills with ability to manage confrontation.
Ability to motivate, lead and develop a diverse team.
Strong working knowledge of mechanical, electrical, and plumbing procedures.
Comfortable in a fast-paced and high-pressure environment.
Ability to read and maintain a budget.
Motivated, goal oriented and results driven.
Ability to maintain confidentiality.
Able to work nights, weekends, and holidays.
Valid Driver’s license.
Ability to stand for long periods of time.
Must be able to lift to 50 pounds, lift and carry 25 pounds occasionally and 10 pounds regularly.
Ability to bend, stoop, kneel, crouch, climb and move safely over uneven terrain.
Able to work inside and outdoors and in various climates.
Able to travel by airplane and automobile.

Responsibilities

Enforce and follow proper use of the Lockout/Tagout system before performing any maintenance work.
Oversee and complete maintenance request and repairs in a timely manner and in order of priority.
Troubleshoot and perform repairs on all types of MEP systems located throughout a campground.
Assist in the development, maintenance, and execution of a preventative maintenance program.
Lead and participate in different maintenance or landscaping projects.
Identify, locate, and operate all shut-off valves for water, equipment, and alarm panels.
Effectively communicate each day’s activities and problems to the GM or AGM.
Ensure adherence to quality standards and health and safety regulations.
Lead the quarterly safety meetings in coordination with the GM or AGM.
Obtain certifications to meet state and local government regulations.
Assist the GM in achieving monthly and annual departmental budget requirements.
Aid GM with hiring and training a diverse team and updating GM on team performance.
Prepare reports as required, relating to procedures, efficiency, scheduling, attendance, etc.
Provide great customer service with a focus on improving guest satisfaction.
Maintains tool and supply inventories.
Maintain property by following the quality assurance manual under the direction of the GM.
Foster a work environment that maximizes employee involvement, morale and is dedicated to delivering KOAs Culture, Mission, Values and Goals.
Directed by GM, monitor and implement the department safety program, which ensures all OAK employees work in a safe and hazard free environment that complies with various local, state, and federal safety requirements.