Property / Community Manager for HOA Communities (HouS)

SpectrumAM•Houston, TX

19h•Hybrid

About The Position

This position is for positive and motivated professionals looking to make a career change to property and HOA community management. Prior experience in HOA/Property Management is not required, as the company provides an industry-leading education foundation, including a one-year initial training program and assigned mentors. Candidates typically have 8 to 10 years of professional experience from backgrounds such as retail, restaurants, hospitality, administrative roles, department managers, office management, and operations, demonstrating proactive effort and decision-making. Helpful skills include customer service, administration, communication, negotiation, conflict resolution, insurance, budgets, financials, legal matters, and vendor management, which will be further developed in this role. The company fosters a vibrant culture based on trust, support, career development, fun, autonomy, and strong human connections, viewing employees as a "work family." The Community Manager acts as the face of the organization, a multi-faceted liaison between the HOA's board of directors, homeowners, and vendors. The role requires ultimate ownership of tasks and projects, excellent customer service, and effective management of vendor relationships and a portfolio of communities with a positive attitude.

Requirements

Approximately ten (8+) years of solid work experience
Ability to attend or run evening meetings (usually 30-40 per year)
High-level organizational skills in fast-paced environment
Experience and knowledge of Office software (Word, Excel, PowerPoint, etc.)
Ability to catch on to other business computer systems
Strong customer-friendly and informative communication skills
Some experience and knowledge of financial statements and budgets
Comfortable with public speaking in small and large meetings
Great conflict management skills in sometimes stressful situations
Experience with gathering bids for large projects and management of those projects
Customer-centric positive attitude
Take extreme ownership of tasks
Be a team player
Be coachable
Highly organized
Accountable
Fantastic multi-tasker

Responsibilities

Passionately live our Same Day Response Policy
Engage with board members and homeowners in your community
Manage daily, weekly, and monthly tasks for a portfolio of associations
Plan for and facilitate association board meetings and annual meetings
Vendor relations, including the bidding and project management process
Consult with other departments in support of your communities
Risk Management, Insurance, and Litigation Support
Prepare budgets and manage the finances of the associations
Must be available for after-hour emergencies
Plus, additional tasks, as necessary

Benefits

Recognized as Best Places to Work consecutively since 2008
Hybrid Empowerment Plan (transition possible after first year onsite)
Fastest Growing Company - Fast Track 50 in 2020
Privately owned with over 20 years in business, never had to lay anyone off
Work / Life balance
5 weeks of PTO to allow for rest, travel, family, and hobbies
40 paid hours per year for community service activities
11 Annual Paid Holidays
Paid Training - Internal Learning and Development Management System in your designated office
Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program
Free medical clinic in-house (in the San Antonio office – virtual appointments for other offices)
Phone and Mileage Reimbursement
Well-structured career track plan with a 6-month review
Annual Salary $57,500.00 with reviews and performance increase opportunities every 6 months