Property Claims Specialist

Erie Insurance • Upper Allen Township, PA

7d • Remote

About The Position

Exercises independent discretion or judgment in the handling of assigned property claims. Serves as a consultant to claims adjusters in their handling of property losses.

We have two open positions
This is a remote, work from home position in Pennsylvania
The selected candidate will ideally reside in the Dauphin, Cumberland, York, Lancaster, Philadelphia, Chester, Montgomery, Berks County and/or surrounding areas
A company car and equipment to work from home will be provided
Good time management and organization skills preferred
Ability to drive/travel regularly within the assigned territory
Willingness to work in harsh conditions, including bad weather and severly damaged buildings

Requirements

• High School Diploma or GED and five years of claims handling experience (up to two years of equivalent may be substituted); or
• Bachelor’s Degree and three years of claims handling experience, (up to two years of equivalent experience may be substituted.)
• Working knowledge of Windows software required.
• The position requires the incumbent to serve on Catastrophe Team, which may include travel on short notice to other locations for periods in excess of two consecutive weeks.
• Position requires the incumbent to provide 24-hour availability for emergency claims service.
• Appropriate license as required by state.
• Valid driver's license and good driving record required.
• Use of Personal Protective Equipment (PPE) is required for this role.
• Ability to move over 50 lbs using lifting aide equipment
• Climbing/accessing heights
• Driving
• Lifting/Moving 0-20 lbs
• Lifting/Moving 20-50 lbs
• Manual Keying/Data Entry/inputting information/computer use
• Pushing/Pulling/moving objects, equipment with wheels

Nice To Haves

• Successful completion of Introduction to Claims (AIC 30) and AIC 35 preferred.
• Good time management and organization skills preferred
• Willingness to work in harsh conditions, including bad weather and severly damaged buildings

Responsibilities

• Establishes immediate contact with Policyholders and claimants.
• Conducts extensive investigations into causes and origins of all major property claims. Interviews insureds, claimants and others as required. Inspects property damage, reviews information to prepare estimates, evaluates and makes recommendations regarding coverage of claims, determines liability and total value of claims and negotiates settlements. Sets and maintains adequate reserves.
• Exercises discretion and independent judgment in evaluating property damage in order to determine the extent of damage. Determines liability and total value of claim, develops estimate and obtains an agreed scope of work and cost of repair with contractor and/or Policyholder.
• Determines value as they apply to the coverage.
• Determines steps necessary to initiate investigation of a property loss. Uses outside experts and attorneys as required.
• Documents claim files and submits final report to file for closure.
• Assigns and supervises the handling of property losses by independent adjusters when necessary. Advises claims adjusters regarding handling of claims.
• Conducts related training of field office claims personnel in the branch and at the Home Office.
• Attends industry-related training programs to stay current on legal developments and ensure compliance with applicable laws and regulations impacting the operation of the department.
• Establishes and maintains relationships with local, state and regional organizations and agencies which are involved in related activities.
• Acts as coordinator of the Catastrophe Team activities at catastrophe site.

Benefits

• Premier health, prescription, dental, and vision benefits for you and your dependents. Coverage begins your first day of work.
• Low contributions to medical and prescription premiums. We currently pay up to 97% of employees’ monthly premium costs.
• Pension. We are one of only 13 Fortune 500 companies to offer a traditional pension plan. Full-time employees are vested after five years of service.
• 401(k) with up to 4% contribution match. The 401(k) is offered in addition to the pension.
• Paid time off. Paid vacation, personal days, sick days, bereavement days and parental leave.
• Career development. Including a tuition reimbursement program for higher education and industry designations.
• Additional benefits that include company-paid basic life insurance; short-and long-term disability insurance; orthodontic coverage for children and adults; adoption assistance; fertility and infertility coverage; well-being programs; paid volunteer hours for service to your community; and dollar-for-dollar matching of your charitable gifts each year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees