Property Representative

FBL Financial Group, Inc.

About The Position

Do you thrive in a work environment where you must multi-task and have strong organization skills? Are you a go-getter with high initiative, a positive attitude and strong customer service experience? Are you able to work with limited direction? If so, this Property Claims Representative opportunity could be a great fit for you! Who We Are: With Farm Bureau Financial Services, our client/members can feel confident knowing their family, home, cars and other property are protected. We value a culture where integrity, teamwork, passion, service, leadership and accountability are at the heart of every decision we make and every action we take. We’re proud of our more than 80-year commitment to protecting the livelihoods and futures of our client/members and creating an atmosphere where our employees thrive. What You’ll Do: As a Property Claims Representative, you will investigate, evaluate, negotiate and settle assigned claims involving property related insurance coverage. You must investigate the cause of the loss, interpret the policy, and determine whether the loss is covered. You will also determine the value of loss and assists in setting reasonable reserves. As a Property Claims Representative, you must keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others.

Requirements

College or equivalent required- claims experience a plus.
Insurance and basic building material knowledge is strongly preferred.
High attention to detail, strong organizational skills and a good work ethic.
Strong verbal and written communication skills.
Exceptional customer service skills.
Ag experience preferred
Must be able to work under all kinds of weather conditions and fully appraise all physical aspects of the property and buildings, which includes climbing on ladders.
A valid driver’s license and satisfactory Motor Vehicle Records are required.
Some travel with overnight stays.
Must attend training schools as required.

Nice To Haves

claims experience
Insurance and basic building material knowledge
Ag experience

Responsibilities

investigate, evaluate, negotiate and settle assigned claims involving property related insurance coverage
investigate the cause of the loss
interpret the policy
determine whether the loss is covered
determine the value of loss and assists in setting reasonable reserves
keep a service-oriented attitude at all times by maintaining professional and productive relationships with coworkers, supervisors, agents, agency managers, claimants, policyholders, engineers, restoration specialists, general contractors, attorneys, and others