Property Claims Adjuster
About The Position
Berkley One is a modern insurance provider for a modern generation of affluence. We serve clients who live dynamic, adventurous lives and expect their insurance experience to match. Our mission is to deliver highly personalized risk and claims management through a blend of expert independent agents, cutting-edge digital tools, and the strength of the Berkley brand. At Berkley One, you’ll be part of a forward-thinking team that’s reimagining personal insurance. We’re building solutions that are as sophisticated and agile as the clients we serve—individuals and families who value innovation, simplicity, and exceptional service. You’ll collaborate with passionate professionals, leverage modern technology, and help shape the future of our industry. As a Property Field Adjuster, you will be responsible for quality handling and resolution of property (homeowner) claims including complex, high exposure claims in a timely, professional manner with emphasis on providing quality service. We'll trust you to handle all manner and size of personal lines property claims - most often for high net worth customers.
Requirements
- 5+ years experience handling property insurance claims with an emphasis in working with High Net Worth customers preferred and experience with automated claims systems
- Broad knowledge of construction, estimating and estimating systems.
- Pro-active, you will manage preferred vendors in order to drive continuous quality improvement
- Collaborative, you will coordinate with lead adjusters and managers on pending claim files requiring additional investigation and confirming coverage on our largest claims; you will also actively participate on CAT duty when needed and assist in overseeing the contractor referral program including re-inspections and quality reviews
- Incredible empathy and understanding of the needs of customers, both insureds and their agents alike; you will be an excellent, pro-active advocate for Berkley One customers and are passionate about their brand experience
- Valid drivers license
Nice To Haves
- Residency in or near Northern NJ, NYC, Westchester County, Fairfield County, Litchfield County or CT is strongly preferred and will support territory success
- Experience working with High Net Worth customers
- Symbility systems experience
- Excellent oral and written communication skills
- Calm under pressure; you have excellent organizational and negotiation skills, integrity, and great follow-through on tasks
- You have a strong sense of accountability, fun and adventure
- Natural curiosity; you love learning how things work and you are always looking for innovative improvements
Responsibilities
- Appropriately manage assigned first party claims through coverage analysis, on site investigation, reserving and resolution
- Identify and address coverage issues, complete investigation to determine cause & exposure, set timely reserves and develop detailed action plans
- Write fair and equitable estimates in a software program
- Negotiate and convey claim settlements within authority limits
- Establish validity of claims submitted for payment through investigation, research and contact with policyholders, claimants and outside parties for additional information and documentation to evaluate and properly resolve claims
- Write denial letters, Reservation of Rights and other correspondence.
- Maintain an effective diary system and document claim file activities in accordance with established procedures
- Pro-actively manage file inventory to ensure timely resolution of cases
- Deliver exceptional customer service to meet the needs of the insured, agent and all internal and external customers
Benefits
- competitive compensation
- paid time off
- comprehensive wellness benefits and programs
- employer funded health savings account
- profit sharing
- 401k
- paid parental leave
- employee stock purchase plan
- tuition assistance
- professional continuing education
- Company fleet vehicle
- Health, Dental, Vision, Life, Disability, Wellness, Paid Time Off, 401(k), and Profit-Sharing plans
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
