Property Claims Adjuster

Cypress Property & Casualty Insurance Company • Jacksonville, FL

396d

About The Position

The Property Claims Adjuster role at Cypress Property & Casualty Insurance Company is responsible for providing prompt, courteous, and fair claim service on small to moderate severity claims. The position involves investigating property claims to determine coverage, corresponding with customers, obtaining important claims information, and negotiating damage settlements. The role emphasizes customer satisfaction, cost management, and thorough documentation of claim activities.

Requirements

• Bachelor's degree or equivalent combination of relevant education and experience.
• 1-3 years of experience adjusting small to moderate claims in a company environment.
• Ability to acquire insurance licenses as required by role.
• Florida License in good standing is required; ability to acquire other needed Adjuster License(s) within 3 months of hire.
• Excellent verbal/written communication skills and organizational skills, including presentation skills.
• Strong computer skills (i.e. Word, Excel, Access, Outlook, Web based programs).
• Experience using Claim Management Systems.
• Interpersonal and leadership skills, including servant leadership, collaboration, facilitation, and negotiation skills.

Nice To Haves

• Previous catastrophic claim handling experience preferred but not required.
• Bilingual in English and Spanish encouraged to apply.

Responsibilities

• Acknowledge claim assignments and confirm policy coverage.
• Direct adjustment of claims and interpret policy to make decisions on small to moderate claims.
• Investigate claims to determine validity and verify extent of damage.
• Negotiate settlements and authorize payments within scope of authority.
• Investigate and settle claims promptly and equitably under general supervision.
• Develop and maintain working relationships with approved vendors and experts.
• Keep abreast of claim and related legal principles, tax requirements, and underwriting rules and procedures.
• Document claim activity accurately and timely in the electronic claim file.
• Ensure all assigned claims are concluded promptly and equitably.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Real Estate
• Education Level: Bachelor's degree