Property Claim Examiner

Chubb External • Alpharetta, GA

75d

About The Position

The Property Claims Adjuster is responsible for managing and resolving residential and commercial property claims. This role requires conducting comprehensive analyses and investigations, promptly following up with insured parties and claimants, evaluating policy contracts, and maintaining accurate claims files. You will also establish reserves, recognize recovery opportunities, and ensure compliance with statutory and regulatory fair claims practices, including identifying potential fraudulent claims.

Responsibilities

• Analyze Initial Reports: Promptly reach out to insured parties and claimants to initiate the claims process.
• Evaluate Contract Language: Effectively identify coverage issues by thoroughly reviewing policy contracts.
• Develop Claims Files: Create timely and accurate claims files for in-depth investigation and loss analysis.
• Maintain File Diary: Keep an active file diary to facilitate the efficient resolution of claims.
• Establish Reserves: Set and monitor accurate reserves for each claim.
• Identify Recovery Opportunities: Recognize and pursue applicable recovery options.
• Ensure Compliance: Adhere to all statutory and regulatory fair claims practices.
• Recognize Fraud: Identify and assess potential fraudulent claims.
• Manage Vendor Workflow: Oversee the workflow, outputs, and expenses associated with outside vendors.
• Negotiate Settlements: Critically evaluate claim facts and negotiate settlements successfully.
• Build Relationships: Sustain strong business relationships with both internal teams and external customers.
• Mentorship: Serve as a technical resource and mentor for less experienced adjusters on the team.
• Contribute to Team Goals: Actively engage in achieving team objectives and overall results.
• Support During Surge Events: Assist during workload surges and catastrophe operations, including potential overtime during designated events.

What This Job Offers