Property Assistant

SHP Management CorpHaverhill, MA
33d

About The Position

The Property Assistant provides clerical support for the administration of the property, including answering telephones, greeting tenants and visitors, typing, filing and preparation of reports. This position reports the Property Manager of the property.

Requirements

  • 2 to 3 years administrative experience required
  • Demonstrated competency with Microsoft Office required
  • Ability to communicate both orally and in writing with a wide range of people
  • Ability to accept responsibility and account for his/her action
  • Trait of being dependable and trustworthy
  • Ability to utilize available time to organize and complete work within given deadlines
  • Ability to work at a sustained pace and produce quality work

Nice To Haves

  • Experience with Timberline, Yardi or One Site a plus
  • Bi-lingual may be required

Responsibilities

  • Answer phones
  • Receive maintenance requests
  • Greet incoming and prospective tenants
  • Distribute all mail and fax correspondence
  • Receive rental applications
  • Preparation and completion of resident files
  • Monthly rent collection and posting of deposit
  • Implement and organize file storage for existing and former tenants
  • Provide administrative support to property management team
  • Receive service requests from tenants or staff and distribute to maintenance staff
  • Ensure prompt follow up with delinquent payments
  • Conduct regular inspections of common areas and tenants’ units
  • Type correspondence and memos to tenants
  • Track all service requests
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