Property Administrator

Cornerstone Companies-posted 27 days ago
Full-time • Entry Level
Onsite • Indianapolis, IN
51-100 employees
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At Cornerstone Companies, Inc. (Cornerstone), we’ve been shaping the future of healthcare real estate for over 35 years. With more than $1 billion in completed medical office developments and 10 million square feet across 200+ facilities in 22 states, our work directly impacts how physicians, hospitals, and patients experience healthcare every day. We’re looking for a talented Property Administrator to join our team and help us continue delivering innovative, people-first solutions. The Property Administrator assists the Property Management team with administrative and operational tasks tied to the day-to-day management of assigned medical office buildings. This role is key to tenant support, record accuracy, maintenance coordination, and operational organization.

  • Serve as the first point of contact for tenants.
  • Receive and respond to inquiries, maintenance requests, and concerns promptly and professionally.
  • Build and maintain positive relationships to promote tenant satisfaction and retention.
  • Assist with lease preparation and renewals.
  • Keep accurate, current records of lease agreements, amendments, and tenant communications.
  • Manage day-to-day administrative duties including: correspondence filing and document control database maintenance invoice and document processing
  • Ensure tenant records, invoices, and service requests are complete, accurate, and up to date.
  • Coordinate and assist with routine property inspections.
  • Document findings and communicate follow-up needs to the Property Manager.
  • Act as liaison between tenants and contractors for scheduled maintenance and emergency repairs.
  • Track progress, confirm quality completion, and keep tenants informed on timelines.
  • Assist with operating budget preparation and expense tracking.
  • Support rent collection processes, including tracking payments and addressing late payments per policy.
  • Prepare reports as needed.
  • Help manage relationships with service providers and vendors.
  • Obtain quotes, support service agreements, and monitor performance to ensure quality and value.
  • Assist in maintaining compliance with all relevant laws, safety regulations, and company policies.
  • Help prepare for inspections or audits through organized files and reporting.
  • Support special projects and other property management duties as assigned.
  • 1–3 years of administrative experience (property management or real estate preferred)
  • Strong proficiency in Microsoft Office (Excel, Outlook, Word)
  • Excellent written and verbal communication
  • Ability to manage multiple tasks with confidentiality and professionalism
  • Minimum of 1-year prior experience in property management, real estate or a related administrative role.
  • High School Diploma or GED
  • Excellent written and verbal communication skills.
  • Strong organizational and time management abilities.
  • Proficiency with office software (Microsoft Office Suite) and property management software (Yardi).
  • Ability to manage multiple competing demands and prioritize effectively.
  • Knowledge and understanding of basic real estate and property management principles.
  • Detail-oriented with a high level of accuracy in all tasks.
  • Strong interpersonal skills and a customer-centric attitude.
  • Ability to work independently and as a member of a team.
  • Adaptability and a proactive approach to problem solving.
  • Ability to maintain a professional demeanor in challenging situations.
  • Familiarity with federal, state, and local laws and regulations regarding commercial rental properties and tenant rights.
  • Experience with property management software a plus
  • Associates degree or higher in real estate, business administration, or a related field preferred.
  • 2 or more years’ experience in a Property Administrator or related role preferred.
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