Property Administrator at 2231 Crystal Drive

Jbg Smith•Arlington, VA

13d•Onsite

About The Position

Pr ovid e administrative support to the p roperty m anagement and e ngineering t eams and prompt , courteous , and high - level customer service to the t enants, visitors , and contractors. C omply with the operational policies and procedures established by JBG SMITH.

Requirements

High School diploma or equivalent and 2+ years’ office experience, preferably in property management or customer service.
Advanced Microsoft Word, Outlook, and Excel skills.
Ability to learn internal accounting and other software packages.
Tying 40+ wpm.
Top-notch organizational skills.
Excellent analytical skills, including the ability to accurately collect, interpret, and evaluate detailed data.
Composed demeanor, professional appearance, positive attitude, and customer-oriented approach.
Strong problem-solving skills coupled with the ability to work independently and multitask.
Self-starter with the ability to work independently.
Excellent interpersonal, verbal, and written communication skills.
Ability to draft correspondence from verbal guidance and notes.
Strong proofreading skills.
Flexible, versatile, and able to adapt to rapidly changing priorities.
Sound judgment and initiative to properly address and resolve issues.
Punctual and available to work 8 a.m. to 5:00 p.m., M-F, for on-time and consistent front desk coverage.
Ability to pass a government background check may be required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Act as the i nitial point of contact for visitors and contractors.
Answer calls, help resolv e problems , and delive r messages to the appropriate person(s).
Greet and direct tenants, clients , and visitors in professional and friendly manner.
Work with office staff to ensure coverage for breaks, lunches, absences, and vacations.
Manage the electronic work ticket system including entering and closing tickets, posting announcements, and preparing reports and graphs.
Produce contracts for services at the complex.
Ac curately process invoices in the online payment software for the required approvals.
M aintain all building files and typing, including spell checking and proofreading all correspondence and reports .
M aintain up-to-date tenant building guides and Tenant Contact Lists .
P urchas e office supplies and equipment.
Maintain and update tracking sheets (utility, invoices, service contractors, and COI).
Help management research and assemble information and data for various reports.
Complete special projects with the flexibility to cover additional properties as needs change.