Property Administrator at 1717K Street

JBG SMITH•Washington, DC

1d•Onsite

About The Position

Provide administrative support to the property management and engineering teams and prompt, courteous, and high-level customer service to the tenants, visitors, and contractors. Comply with the operational policies and procedures established by JBG SMITH.

Requirements

High School diploma or equivalent and 2+ years’ office experience, preferably in property management or customer service.
Advanced Microsoft Word, Outlook, and Excel skills.
Ability to learn internal accounting and other software packages.
Tying 40+ wpm.
Top-notch organizational skills.
Excellent analytical skills, including the ability to accurately collect, interpret, and evaluate detailed data.
Composed demeanor, professional appearance, positive attitude, and customer-oriented approach.
Strong problem-solving skills coupled with the ability to work independently and multitask.
Self-starter with the ability to work independently.
Excellent interpersonal, verbal, and written communication skills.
Ability to draft correspondence from verbal guidance and notes.
Strong proofreading skills.
Flexible, versatile, and able to adapt to rapidly changing priorities.
Sound judgment and initiative to properly address and resolve issues.
Punctual and available to work 8 a.m. to 5:00 p.m., M-F, for on-time and consistent front desk coverage.
Ability to pass a government background check may be required.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Act as the initial point of contact for visitors and contractors.
Answer calls, help resolve problems, and deliver messages to the appropriate person(s).
Greet and direct tenants, clients, and visitors in professional and friendly manner.
Work with office staff to ensure coverage for breaks, lunches, absences, and vacations.
Manage the electronic work ticket system including entering and closing tickets, posting announcements, and preparing reports and graphs.
Produce contracts for services at the complex.
Accurately process invoices in the online payment software for the required approvals.
Maintain all building files and typing, including spell checking and proofreading all correspondence and reports.
Maintain up-to-date tenant building guides and Tenant Contact Lists.
Purchase office supplies and equipment.
Maintain and update tracking sheets (utility, invoices, service contractors, and COI).
Help management research and assemble information and data for various reports.
Complete special projects with the flexibility to cover additional properties as needs change.