Property Administrator

Tricon Residential

18d • Onsite

About The Position

Founded in 1988, and headquartered in Toronto, Tricon is one of North America’s preeminent rental housing providers. Tricon was one of the first movers to enter Toronto’s purpose-built rental apartment sector with scale in 2016 and is developing the highest quality multi-family portfolio in North America’s fastest growing city. Tricon is the leader and most active developer in the marketplace with a 6,000+ pipeline of new units. At Tricon, we are reimagining rental living – Tricon properties are concentrated in prime downtown Toronto locations, and are defined by design excellence, signature resort-quality amenities, exceptional customer service, and lifestyle programming that fosters connections and builds community. To learn more, please visit: Tricon Toronto. Job Description The Property Administrator oversees the administrative and maintenance operations of a property. The Property Administrator is responsible for administration of property accounts receivable and management of resident accounts, and provides superior customer service in all interactions with residents.

Requirements

• A passion for excellence in customer service delivery.
• Exceptional written and oral communication skills.
• Strong interpersonal skills.
• Strong command of MS Office products: Word, Excel, PowerPoint etc.
• Detail-oriented; ability to resolve problems using facts, sound reasoning and common sense.
• 2 or more years’ experience in real estate property administration.

Nice To Haves

• Post-secondary education.

Responsibilities

• Assist in overseeing Tenant Services, Property Administration, Payables and Office Administration.
• Provide administrative support including preparation of notices and other resident correspondence.
• Respond to resident inquiries, feedback, complaints and concerns in a timely and professional manner.
• Provide process improvements that proactively enhance the customer experience.
• Maintain an orderly office area, including proper filing of all hard and soft copy documentation and correspondence.
• Assist with collection of delinquent rents.
• Answer incoming calls on multi-line telephones and referring inquiries.
• Generate work orders as required.
• Carry out ad-hoc and other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed