Property Adj

Crawford•Roanoke, VA

2d•Hybrid

About The Position

Drive Success in Property Claims – Join Our Team in Virginia! This position is for a Property Adjuster located in Roanoke, VA, with a hybrid work setup combining work-from-home and a driving role. The role involves examining claims, investigating incidents, setting loss reserves, preparing reports, and settling claims while maintaining compliance with regulations and company standards. The adjuster will also be responsible for controlling claims costs, recommending litigation when appropriate, presenting evidence at legal proceedings, and maintaining an expected caseload. Continuing education is required to maintain professional and technical knowledge. Product supervision focuses primarily on the product being presented to clients. The role also includes conducting roof inspections as needed and upholding the Crawford Code of Business Conduct.

Requirements

Minimum 2 years of Property Adjuster experience
Minimum 2 years of Xactimate experience
Strong analytical and communication skills
Ability to work independently and travel for inspections
College degree or an equivalent combination of education and experience.
Minimum 6 months experience or completion of Crawford and Company basic property class, and/or continuing education requirements.
Good verbal and written communication skills.
Good attention to detail.
Strong analytical and mathematical ability.
Excellent interpersonal skills including the ability to handle challenging situations and people.
Must be licensed as required by state and local jurisdictions.
Outside adjusters must have a valid driver's license.
Must complete continuing education requirements as outlined by Crawford Educational Services.

Responsibilities

Examines claims forms, policies and endorsements, client instructions and other records to determine coverages.
Investigates claims by interviewing claimants and witnesses, obtaining official reports, by inspecting physical damage, and by comparing claim information with evidence.
Sets loss reserves.
Prepares reports by collecting and summarizing information required by client, local, state and federal government and by Crawford.
Settles claims by determining insurance carrier's liability, client's instructions and authority levels required by obtaining demands and making offers to claimants, issuing settlement checks, making filings with regulatory agencies, disposing of salvage, pursuing subrogation when appropriate.
Controls claims costs
Maintains company reputation and integrity of insurance products by complying with federal and state regulations and service standards.
Recommends litigation when appropriate.
Presents evidence at legal proceedings, producing reports and other documents as evidence.
Maintains expected case load.
Maintains professional and technical knowledge through continuing education.
Product supervision focuses primarily on product being presented to clients.
Conduct roof inspections as needed.
Upholds the Crawford Code of Business Conduct at all times.
Participates in special projects or performs duties in other areas as requested.