About The Position

The Field Property Adjuster at Allstate is responsible for providing exceptional service to policyholders by conducting on-site inspections, investigating coverage, preparing estimates, and settling claims efficiently. This role involves traveling to customers' homes and handling virtual claims across the country, with a focus on water losses. The adjuster will embody Allstate's Claims Culture by being empathetic and clear in communication, while also negotiating settlements and maintaining accurate documentation.

Requirements

  • Previous experience as an outside adjuster is highly desired.
  • Proficiency in using Xactimate and other relevant software for estimating is preferred.
  • Strong critical thinking and technical skills to assess damages accurately.
  • Excellent communication and interpersonal skills for customer service.
  • Ability to travel to customers' homes and handle virtual claims effectively.
  • Detail-oriented and organized with a focus on delivering high-quality work.
  • Valid driver's license and willingness to travel as part of job requirements.

Nice To Haves

  • Experience in handling water loss claims is a plus.
  • Familiarity with insurance policies and claims processes.

Responsibilities

  • Travel to customers' homes to conduct on-site inspections and investigate coverage.
  • Prepare estimates and settle claims promptly and efficiently.
  • Handle virtual claims using platforms like Xactimate and ClaimsX Video Collaboration.
  • Evaluate and negotiate claims settlements with customers, vendors, and third-party carriers.
  • Maintain clear records of work in a claims system and ensure timely documentation of claims.
  • Provide exceptional customer service through effective communication via phone, email, and video chat.
  • Utilize critical thinking skills to assess damages and expedite claims settlements.

Benefits

  • Competitive pay with support for continuous development and career advancement.
  • Flexibility in scheduling and a time off policy that supports work/life balance.
  • Initial and ongoing training to become proficient in the role.
  • Comprehensive benefits including 401K/pension and education reimbursement.
  • Potential eligibility for a $1000 Licensing Sign on Bonus for applicable licenses.
  • Mileage reimbursements for personal vehicle usage during work.

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Insurance Carriers and Related Activities

Education Level

No Education Listed

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