Property Adjuster - Field Estimating Gadsden, AL

About the position

As a Field Property Adjuster, you will provide exceptional service to our policyholders. Your primary responsibility will involve traveling to our customers' homes to conduct on-site inspections, investigate coverage, prepare estimates, and settle claims promptly and efficiently. Additionally, you will handle virtual claims countrywide, leveraging various platforms and software such as Xactimate and ClaimsX Video Collaboration. Your expertise will be particularly focused on water losses, ensuring our customers receive the highest level of support and resolution for these specific claims.

Responsibilities

• Provide exceptional service to policyholders.
• Travel to customers' homes to conduct on-site inspections.
• Investigate coverage and prepare estimates.
• Settle claims promptly and efficiently.
• Handle virtual claims countrywide using various platforms.
• Investigate property claims by performing detailed reviews of damage.
• Interpret policies to determine coverage.
• Communicate with customers via phone, email, and video chat.
• Evaluate and negotiate claims settlements with various stakeholders.
• Utilize multiple tools to expedite claims settlements.
• Maintain clear records of work in a claims system.

Requirements

• 2 years' previous experience as an outside adjuster is highly desired.
• Proficiency in using Xactimate and other relevant software for estimating.
• Strong critical thinking and technical skills to assess damages accurately.
• Excellent communication and interpersonal skills.
• Ability to travel to customers' homes and handle virtual claims effectively.
• Detail-oriented and organized.

Nice-to-haves

• Experience in handling water loss claims.

Benefits

• Competitive pay with support for continuous development.
• Flexibility in scheduling and a time off policy.
• Initial and ongoing training.
• Comprehensive benefits including 401K/pension and education reimbursement.