Property Accounting Associate- Support

RPM Living•Austin, TX

1d•Hybrid

About The Position

Overview At RPM, we’re in the business of extraordinary. We believe people-first is the way to success which is why we provide top industry pay, comprehensive benefits, and a path of upward mobility via career training and education. Join us and start your extraordinary journey today. Purpose Statement: Foster people-centric work environments where associates thrive, partnering with operators/support departments while delivering exceptional financial products to our clients. Position Summary The Property Accounting Associate-Support contributes to the success of the organization through management of administrative tasks that support the account receivable and accounts payable processes within the Central Services department.

Requirements

High school diploma or GED equivalent
Minimum 2 years of experience in property management and/or AP and AR
Excellent verbal and written communication skills

Nice To Haves

Experience with Yardi preferred, with OneSite/RealPage a plus

Responsibilities

Responsible for providing support to an assigned portfolio of properties across a variety of AP, AR, and administrative tasks
Leverages a customer support ticketing system to resolve internal and external support inquiries in a courteous and efficient manner, ensuring a high-level of customer satisfaction
Assists with monitoring and processing vendor refunds to all different entities we manage
In Charge of reversing or reapplying resident receipts in our Yardi platform as needed
Decisions the acceptance or rejection of resident payments in ClickPay queue based on company guidelines and criteria
Mails back or deposits resident payment items received from ClickPay and other miscellaneous payments
Corresponds with internal teams to resolve customer/vendor challenges and proactively identify opportunities to advance systems and processes
Assists in developing analytics to track and monitor performance
Other duties and projects as assigned

Benefits

Join RPM Living and experience exceptional benefits designed to enhance your life.
Weekly pay for all associates working onsite at an apartment community
Comprehensive healthcare coverage available for all full-time, regular associates
Employer-paid employee assistance, mental health, and wellness programs
Ancillary benefits including critical illness, hospital indemnity, and accident insurance
401(k) with robust company match
Opportunities for professional development, career growth, and role-based learning plans
Diversity, Equity, Inclusion and Belonging (DEIB) and multiple Employee Resource Groups (ERG)
Paid time off plus floating holidays and volunteer days
Discounted Perks (Costco membership, movie tickets, health & wellness, entertainment & travel discounts)