Propane Program Coordinator & Agency Bill Processing Specialist
About The Position
This is an ideal role for a highly organized, process-driven individual who loves creating order, mastering systems, and becoming the “go-to” person behind the scenes. You will own our Propane Insurance Program from start to finish and serve as the agency’s central hub for document management and agency-bill processing in Applied Epic. We are more interested in aptitude, work ethic, and attention to detail than in prior insurance experience. If you’re the type of person who naturally organizes everything, learns new software quickly, and takes pride in doing things accurately and efficiently, we will teach you the insurance side.
Requirements
- Exceptional attention to detail and commitment to accuracy – “close enough” is not in your vocabulary
- Strong computer and technology aptitude – you learn new software quickly and thoroughly
- Excellent organizational and time-management skills; you thrive when juggling multiple priorities
- Professional, clear written and verbal communication
- Positive attitude and true team-player mentality
- Reliable, dependable, and punctual
Nice To Haves
- Previous insurance agency or brokerage experience
- Familiarity with Applied Epic or any agency management system
- Experience with propane, fuel distribution, or commercial lines insurance
- Active Tennessee P&C license (we will help you obtain this if needed)
Responsibilities
- Become the agency’s in-house expert and primary coordinator for our Propane Insurance Program
- Process agency-bill payments, invoices, and reconciliations
- Coordinate with producers and account managers to gather, review, and assemble all required paperwork and supplemental forms so bind requests are complete and submitted without delay
- Receive, organize, attach, and route all incoming carrier and client documents in Applied Epic
- Create clear Activities in Epic so account managers always know exactly what needs to be done and when
- Assist with certificates, ID cards, billing questions, and other daily workflow tasks
Benefits
- Competitive salary (based on aptitude and experience)
- Health, dental, and vision insurance
- 401(k) with company match
- Paid time off and holidays
- Supportive, family-oriented team
- Clear growth path – many of our best people started with zero insurance experience
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
51-100 employees
