Propane Account Specialist
About The Position
At Dead River Company, we deliver energy and peace of mind to customers throughout Northern New England and a commitment to our core values of integrity, caring and excellence. Thanks to our dedicated employees, we are one of the largest privately held heating fuel distributors. Come be a part of a dynamic team and FIND YOUR FUTURE! The Propane Account Specialist is responsible for winning new propane customers and provide an exceptional new customer experience – one that they will want to rave about to their friends and family. You will win new customers by answering inbound calls and inquiries from prospective customers as well as following up on leads through outbound calls and email. You will be expected to answer customers’ questions, schedule new customer propane tank sets, and follow up with customers at the end of their set up to ensure they had an exceptional experience. Ideal Candidate will: Have the enthusiasm and desire to provide outstanding customer service and build strong business relationships Be self-motivated and results oriented Have the drive to win the business of prospective customers using a consultative selling approach Be a problem-solver, and continuous learner Have effective written and verbal communication skills Have organizational capabilities with high attention to detail in a fast-paced environment
Requirements
- Minimum 2 years’ experience using telephone sales techniques in a call center environment.
- Demonstrated ability in sales and supporting business development teams.
- A strong working knowledge of Microsoft Office is required with advanced skills in MS Excel as well as knowledge of basic accounting.
- The ability to learn and adapt to industry systems such as SalesForce.com, E-3 and Destwin is required.
Responsibilities
- Winning new propane customers
- Provide an exceptional new customer experience
- Answering inbound calls and inquiries from prospective customers
- Following up on leads through outbound calls and email
- Answer customers’ questions
- Schedule new customer propane tank sets
- Follow up with customers at the end of their set up
Benefits
- Highly Competitive Compensation and Industry Leading Benefits- Paid weekly!
- Health Insurance – Premiums as low as $6 for full time employees!
- Dental insurance and Vision Insurance
- Company Provided Life insurance, Short-term and Long-Term Disability
- 401(k) plan with company match
- Paid time off and 10 paid holidays
- Tuition assistance for employees and scholarships available for employees’ children
- Discounts on our products and services
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
