Promotions Manager

Plainridge Park Casino • Plainville, MA

81d • $60,000

About The Position

At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Requirements

• Outgoing, energetic, and enthusiastic attitude
• Enjoy hosting others
• Comfortable initiating conversations and creating a fun environment with guests
• Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
• 3-5 years in progressively more challenging roles in marketing, with at least one year with responsibility for event planning
• Two years’ experience managing teams or business units
• Familiarity with player tracking software required
• Strong communication skills, both verbal and written
• Ability to understand and analyze Budget and P&L Statements
• Proven managerial and critical thinking skills required
• Compliance with all regulatory, governmental, and safety requirements
• Ability to meet deadlines and effectively manage multiple priorities in a demanding work environment

Responsibilities

• Foster a fun environment
• Be a gracious host to all guests and co-workers
• Promote a positive influence in the community and participate in events
• Manage all property Special Events & Promotions including slot tournaments, promotions, drawings, and VIP events
• Provide oversight of communications for promotional efforts for guests, team members, and regulatory agencies
• Develop and coordinate all aspects of each special event from conception to implementation and assist in conducting on-site promotions
• Prepare prize schedules for events in accordance with the event budget
• Coordinate ordering of all gifts, décor, prizes, and collateral material needed for events
• Prepare various reports to assist in post-event analysis and compile monthly forecast and maintain budget
• Maintain comprehensive knowledge of all current and upcoming promotions, events, and special offers throughout the property
• Supervise and manage staff in Promotions Department, developing, implementing, and managing operational goals
• Create effective and efficient schedules while maintaining labor costs and achieving guest satisfaction
• Assist in the budget process for the department and provide recommendations
• Maintain exceptional knowledge of the market
• Support and promote superior customer service in accordance with department and company standards
• Enhance guest interactions by providing a friendly greeting, offering directions, answering questions, and creating a positive atmosphere
• Ensure adherence to all regulatory compliance within area of responsibility
• Maintain strict confidentiality in all departmental and company matters

Benefits

• Day-one medical coverage
• 401(k) matching
• Annual performance bonus
• Wellness programs designed to support financial, physical, and mental well-being
• Paid time off that increases with the length of employment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree