PROMOTION & EVENTS MANAGER

Tamaya Enterprises Inc. d•Santa Ana Pueblo, NM

1d•Onsite

About The Position

The Promotions and Events Manager’s primary job function is to oversee all promotions and events for Santa Ana Star Casino Hotel. It is the Promotions and Events Manager’s responsibility to plan, implement and ensure the successful execution of strategic marketing promotions and events that meet or surpass the financial goals of the Santa Ana Star Casino Hotel’s marketing department.

Requirements

5-year’s previous work experience in a position requiring organizational skills and attention to detail.
Four to seven years of professional management experience in marketing, entertainment, promotions or related field.
Excellent administrative skills and abilities.
Must understand statistics.
Excellent communication and interpersonal abilities.
Must be able to communicate effectively, orally and in writing.
Responsible, detail oriented and able to multi-task.
Ability to effective utilize MS Office products.
Ability to compose correspondence, manage schedules and projects.
Must possess good time management, organization and recordkeeping skills.
Must possess the ability to coordinate a high level of activity under a variety of conditions.
Effectively interface and coordinate activities involving employees and/or guests and work effectively and professionally with employees at all levels of the organization.
Must be able to work in a team-oriented atmosphere, work independently and handle projects on an individual and/or group basis.
Must be able to work a flexible schedule, including weekends and holidays.
A smartphone capable of running company applications and communication systems is required. If a smartphone is not provided by the company, a candidate or employee may be provided a smartphone of the company’s choice, through a payroll deduction program.
All employees are required to proficiently use a smartphone for company applications, email, and text.
Must be able to obtain and maintain a Pueblo of Santa Ana Gaming Regulatory Commission key gaming license.
Maintains a strict level of confidentiality regarding company information.
Ability to work on assignments that are complex in nature while exercising sound judgment in problem resolution and actively participates in making recommendations.
Display strong verbal and written communication skills.
Able to read and interpret written information. Writes clearly and informatively, edits work for spelling and grammar and varies writing style to meet needs.
Must be able to work independently and exercise good judgment in handling a variety of situations.
Strong numerical or statistical aptitude.
Strong mathematical skills.
Strong organizational skills.
Proven ability to provide outstanding customer service.
Must have excellent problem-solving abilities.
Must be a detail oriented, organized individual with the ability to multi-task.
Must be able to work in a fast-paced environment.
Must be able to deal with stressful situations in a professional manner.
Must be a Team Player.
While performing the duties of the position, the employee is frequently required to stand, walk, turn, use hands and fingers to grasp, handle, and feel, reach with hands and arms, talk and hear.
Ability to use electronic equipment including computers, adding machines and calculators.
Must be able to stand for long durations of time.
Must present self in a well-groomed and professional appearance.
The employee must be able to lift up to 25 pounds.
Must be able to work at a fast pace.
Must be able to handle stress effectively.
Must be able to maneuver around the office and the facility, as needed, to collect and distribute all necessary documents.
Physical ability to safely perform the essential job functions of the position.

Nice To Haves

Preference is given to qualified Santa Ana Tribal Members.
BS degree preferred, not required.
Knowledge of casino player tracking systems preferred.

Responsibilities

Manages all casino promotions and events as they relate to creation, pro-forma, implementation and post analysis.
Specifically assumes responsibility to make qualified decisions concerning promotions, events and related duties.
Oversees all required reports for and on behalf the Promotions and Events divisions are maintained in a dutiful and timely manner and according to Santa Ana Star Casino Hotel specifications including but not limited to revenue, expenses, labor, business volumes and statistics, regulations, and assets.
Oversee the operations and programming of the property’s entertainment venue.
Develop and manage the entertainment calendar, including booking and scheduling performers and shows.
Review, interpret, and administer entertainment contracts, including revenue share agreements and performance terms.
Coordinate all entertainer logistics, including hotel accommodations, ground transportation, hospitality arrangements, and technical requirements.
Manage the venue’s ticketing software platform, including event setup, pricing structures, inventory control, reporting, and troubleshooting.
Process and coordinate timely payments for entertainers, vendors, and related services in accordance with contract terms and company policies.
Maintain high standards of guest service within the venue, ensuring a safe, professional, and engaging entertainment experience.
Adheres to all gaming, state, federal and local ordinances.
Implement promotional policies and procedures, as directed by the Director of Marketing.
Collaborates with the Director of Marketing to develop and implement innovative Player’s Club programs, promotions and property wide entertainment.
Assists the Director of Marketing with the development and implementation of the promotions and events annual budget.
Works with all internal departments to maximize collaboration.
Manages inter-departmental and internal communication/notification process for all promotions and events activities.
Administers the selection, training and scheduling of departmental staff, off-site help and temp employees, to include contract labor.
Performs other duties as assigned.