About The Position

RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best designers, artisans, manufacturers, and talent in our industry, scaling and rendering their work more valuable across our integrated platform, enabling us to curate the most compelling collection of luxury home furnishings in the world. We are moving the brand beyond curating and selling products to conceptualizing and selling spaces by building an ecosystem of products, places, services, and spaces that elevates and establishes the RH brand as a global thought leader, taste, and place maker. At RH we believe deeply that the 'right' people are our greatest asset. We value people with high energy, who possess the ability to energize others. People who are smart, creative, and have a point of view. People who see the answer in every problem, versus those who see the problem in every answer. People who are driven, determined, and won't take 'no' for an answer. We value team players, people who are more concerned with what's right, rather than who's right. RH is seeking a Project Support Associate to execute innovative processes and systems to support the openings of RH Galleries across the world. This team member will partner with Senior Leaders and Project Leaders to execute directives and on-site project execution to support global openings, closings and relocations projects. The right candidate has strategic and analytical skills along with strong planning and organizational skills and has demonstrated the ability to achieve target deadlines.

Requirements

  • 1-2 years of experience in customer service, operations, merchandising, delivery or retail
  • 1+ years of luxury retail leadership experience or in a customer-facing role a plus
  • Highly motivated self-starter with the ability to quickly change gears based on business needs
  • Perform consistently in a fast-paced environment
  • Work collaboratively within a team and with cross-functional partners
  • Effectively multitask, be flexible, prioritize and overcome obstacles with creative problem solving and cross-functional partnerships
  • Experience embracing change to deliver top results with a positive attitude
  • Commitment to quality with meticulous attention to detail
  • Bachelor’s Degree or equivalent work experience
  • Strong oral, written, and interpersonal skills
  • Proficiency in Mac Operating Systems, Microsoft Office, Google Applications
  • Photoshop, InDesign and other Adobe Creative Suite application skills a plus
  • Experience with online forms and surveys

Nice To Haves

  • Luxury retail leadership experience
  • Skills in Photoshop, InDesign and other Adobe Creative Suite applications

Responsibilities

  • Live and breathe our Vision, Values and Beliefs
  • Partner closely with Global Openings Team, Regional Curators and cross-functional partners to execute creative vision and operational tasks involved with setting up a new location
  • Support with operational set-up, merchandising and inventory management for Gallery openings, pullbacks and closings
  • Learn and communicate the RH design ethos, product assortment and product care
  • Share knowledge with the Gallery team on floor sets, quality and visual standards, gallery maintenance, recovery and cleanliness
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