Project Supervisor (Review)

Amentum • Washington, DC

110d • $65,000

About The Position

This role will serve as a Project Supervisor (Review) assigned to the Radiation Exposure Compensation Act (REDA) program of the DOJ Civil Division. Works under the direction of a Project Manager, performing the following duties: Act as primary supervisor for assigned staff members, to include oversight of timekeeping, narratives, corrective action, and other staff management concerns. Assist Project Manager in all aspects of Claims Review team management. Assist in the daily oversight and management of Claims Review support processes. Coordinate tasks and responsibilities of the team members on the Claims Review Team, including: Identify daily team priorities and communicate expectations of priorities to team members. This involves monitoring various claim statuses or queues. Determine individual team member capacity and reassign members to high priority tasks, while maintaining coverage of other team tasks. Create and prepare routine Review metrics report in consultation with Federal Attorney Team Leads and Project Manager – to identify data points essential for tracking and performance forecasts. Assign work to team in consultation with Federal Attorney Team Leads and Project Manager, and track and monitor progress, ensure work is completed and check for quality and accuracy. Thorough knowledge of tasks, task objectives, and the context of those tasks in the claim review lifecycle. Organize and maintain special project assignments. Create, maintain, update, and improve various internal charts and graphs. Accurately maintain multiple tracking spreadsheets used to track team members processing of tasks daily, and work with Project Manager to project and adjust team productivity levels. Help identify steps for, create templates for, and format, Standard Operating Procedures. Organize and maintain example work product for various team discussions/meetings/trainings. Track changes and update internal and external guidance and policy documents. Coach and develop staff members to ensure optimum quality of work product.

Requirements

• At least two years of progressively more responsible experience on major litigation support projects.
• At least one year of supervisory experience.
• Proven capabilities and communication skills to successfully interact with clients and attorneys.
• In-depth knowledge of litigation support.
• Excellent written and oral communication skills.
• Ability to anticipate litigation support and claims processing needs.
• Experience in claim management or processing environments.
• Familiarity with the review of claims documents, both electronically and in hard-copy.
• Experience with claim review lifecycles and the ability to triage claims based on established guidelines.
• Hands-on familiarity with the Government's office and network environment.

Nice To Haves

• Experience in government programs preferred.
• Advanced skills in analyzing large volumes of data.
• Highly skilled in producing a variety of reports that reflect an understanding of the audience/users of the reports.
• Highly collaborative nature and comfortable coordinating across teams.
• Comfortable working in an environment with high volume inputs, outputs, and deadlines.
• Passionate about attention to detail, deadlines, and work quality.
• Highly organized, able to multi-task, prioritize tasks, and consistently perform detailed work under pressure.

Responsibilities

• Act as primary supervisor for assigned staff members, overseeing timekeeping, narratives, corrective action, and other staff management concerns.
• Assist Project Manager in all aspects of Claims Review team management.
• Assist in the daily oversight and management of Claims Review support processes.
• Coordinate tasks and responsibilities of the team members on the Claims Review Team.
• Identify daily team priorities and communicate expectations of priorities to team members.
• Monitor various claim statuses or queues.
• Determine individual team member capacity and reassign members to high priority tasks.
• Create and prepare routine Review metrics report in consultation with Federal Attorney Team Leads and Project Manager.
• Assign work to team in consultation with Federal Attorney Team Leads and Project Manager, and track and monitor progress.
• Ensure work is completed and check for quality and accuracy.
• Organize and maintain special project assignments.
• Create, maintain, update, and improve various internal charts and graphs.
• Accurately maintain multiple tracking spreadsheets used to track team members processing of tasks daily.
• Work with Project Manager to project and adjust team productivity levels.
• Help identify steps for, create templates for, and format, Standard Operating Procedures.
• Organize and maintain example work product for various team discussions/meetings/trainings.
• Track changes and update internal and external guidance and policy documents.
• Coach and develop staff members to ensure optimum quality of work product.

Benefits

• Medical, dental, and vision insurance.
• 401(k) retirement plan.
• Life insurance.
• Long-term and short-term disability insurance.
• 15 days of paid time off.
• Parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees