Responsible for the technical start-up for large, high-profile orders as directed by the Site Leader (SL) and Senior Project Start Up Engineer (SPSE). The Project Startup Engineer (PSE) will rely on direction to perform work- related tasks and capable of working under direct supervision or independently based upon training and experience. ESSENTIAL JOB FUNCTIONS TECHNICAL Render on site and phone assistance to customers. Perform work related tasks according to company guidelines for services Implement Field Change Notices according to published guidelines Keep current on Safety Bulletins, Safety Field Change Notices, Field Change Notices, and Service Tips SAFETY Operate in a safe manner in accordance with published safety guidelines Must wear appropriate PPE as per company guidelines and accordance with job duties Adhere to work hours policy guidelines Report all work related accidents or injuries immediately to the SM ADMINISTRATION Provide accurate and timely reporting according to company guidelines Labor hour reporting, expense reports, mileage reports, ticket closure, forms et al. Maintain individual inventory in accordance with company policy Maintain company property according to company policies CUSTOMER SATISFACTION Complete all documentation properly and provide it to the customer and local office upon completion of each designated assignment Strive to provide all customers a “first time fix” for their equipment Maintain customer satisfaction rates according to company guidelines Attend Customer Meetings as required PERFORMANCE Maximize productivity by combining service opportunities Complete all work in an efficient and timely manner Capable of making technical decisions under pressure Maintain productive utilization rate of 85% Perform inventory cycle counts according to company guidelines Adhere to company dress code and safety regulations Meet or exceed service requirements for each customer Understand and comply with company startup/escalation processes and procedures KNOWLEDGE, SKILLS & ABILITIES: Ability to become factory certified on a variety of products that interact with Liebert systems. Expert working knowledge of Electrical Power Distribution, Generators, Switchgear, Automatic Transfer Switches, et al. Equivalent industry experience and/or Technical or Undergraduate Degree Strong Interpersonal Skills Professional Reliable Team Player Familiarity with electrical / electronic test equipment and fundamentals Must be able to read and interpret electrical line diagrams and blueprints Ability to make basic site evaluation skills which will include environmental temperature, and general operating conditions Elementary fix/repair techniques based on directed supervision Capable of completing tasks and returning unit to full operating conditions based upon directed supervision Ability to summarize and report all work related tasks performed Strong skill sets: Communication skills Customer service skills Troubleshooting skills Safety procedures Organizational and planning skills Computer skills Mechanical aptitude
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Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
Number of Employees
1,001-5,000 employees