Project Specialist - Temporary

EDSI•Hartford, CT

9d•$29

About The Position

The Project Specialist will support the North Central CT Region’s programs and projects by ensuring a seamless, responsive, and proactive customer experience. This position will support and improve operations, data capture, customer flow and report writing, and general operating capabilities. The Project Specialist is responsible for collaborating with funders, stakeholders, and participants to understand the vision and objectives of JFES. This position will work directly with EDSI staff to support the goals of the JFES program.

Requirements

Direct experience with the JFES program in the North Central Region of CT required
Excellent communication and problem-solving skills
Ability to gather and synthesize information from a wide variety of people and sources
Experience managing projects and driving change initiatives
Proficiency in Microsoft Office with high proficiency in Microsoft Excel
Valid driver’s license required

Nice To Haves

Bilingual in Spanish preferred
Bachelor’s degree in business administration, management science, organizational behavior, operations, statistics or similar field is preferred

Responsibilities

Work with director, managerial staff, and contractor’s staff to ensure that customer flow, service delivery and data management are efficient and effective
Have detailed knowledge of the performance goals of the JFES program
Work directly with the Quality Assurance Team and Managers on any participant reporting, data tracking, ETO and CTHires modifications or corrections
Offer individual training and follow-up to staff to ensure corrections are understood and corrected moving forward
Remain current on industry information and regional job trends
Support the AJC JFES team with any special participant cases and situations
Step-in for leadership coverage and support as needed
Facilitate meetings regarding changes as needed
Assist in the design and launch of new projects or programs
Identify solutions to challenges and opportunities
Provide training, implement technology and process improvements with the team
Assist in the training of new staff members on all JFES processes and procedures
Work closely with Directors and Managers on regional needs and opportunities
Conduct project work in support of a variety of project types
Monitor and provide guidance for the execution JFES goals and objectives
Other opportunities as available