Project Specialist, Digital Experience

Staples Inc. • Framingham, MA

5h • Hybrid

About The Position

Staples is business to business. You’re what binds us together.

Our eCommerce team delivers customer-centric site experiences to position
Staples as a digital selling platform of choice. Our team ensures that our
mobile, desktop, and app platforms deliver the digital experience that our
customers expect. We do this through customer insights, analytics, and testing
to build a strong innovation pipeline for the future and to bring products and
solutions to market seamlessly. We utilize online merchandising and campaigns
executed by both humans and automated tools to convert new and returning website
visitors into customers. We work end-to-end with our sales, merchandising,
finance, logistics and technology teams to provide a world-class, holistic
digital experience, growing profitable results in a fun and rewarding work
environment. We are inclusive, customer-obsessed, and are looking for
well-rounded professionals with strong eCommerce business acumen to join our
team.

What you will be doing:

As a Project Specialist, Print & Digital Merchandising, you will play a pivotal
role in supporting the execution of strategies that bring Staples’ print
services to life both online and in-store. You’ll build and maintain digital
experiences and support site initiatives to highlight Staples’ print offerings,
driving customer engagement and delivering seamless, high-quality experiences.
Working closely with marketing, merchandising, creative, and operations teams,
you’ll ensure that campaigns and site updates are executed accurately, on time,
and in alignment with brand standards. Key responsibilities include executing
site-based initiatives, maintaining product and promotional content in CMS
tools, supporting online merchandising, managing campaign timelines, and
contributing to seasonal and targeted campaigns. You’ll also be tracking
campaign performance and preparing basic reporting, all while collaborating in a
fun and rewarding work environment that values innovation and teamwork.

Requirements

• Bachelor’s degree in business, ecommerce, or marketing or equivalent work experience.
• Minimum 2+ years of experience in marketing, merchandising, or eCommerce
• Prior experience supporting print, retail, or promotional marketing initiatives
• You are highly organized, able to manage multiple campaigns and priorities with attention to detail and a commitment to accuracy.
• Your excellent communication and collaboration skills empower you to work effectively across marketing, creative, and merchandising teams.
• You are comfortable working in CMS platforms and eager to learn new tools quickly.
• You possess basic analytical skills for tracking and reporting campaign performance, and you are proficient in MS Office Suite (Excel, PowerPoint, Word).

Nice To Haves

• Experience with content management systems preferred
• Experience with digital merchandising or campaign execution
• Ability to provide guidance and informal mentorship during project workstreams
• Demonstrated ability to recommend process improvements and contribute new approaches

Responsibilities

• Executing site-based initiatives
• Maintaining product and promotional content in CMS tools
• Supporting online merchandising
• Managing campaign timelines
• Contributing to seasonal and targeted campaigns
• Tracking campaign performance and preparing basic reporting

Benefits

• Inclusive culture with associate-led Business Resource Groups
• Flexible PTO (22 days) and Holiday Schedule (7 observed paid holidays)
• Online and Retail Discounts, Company Match 401(k), Physical and Mental Health Wellness programs, and more!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level