Project Specialist II

Astreya • Mountain View, CA

9d

About The Position

What this Job Entails: The Project Specialist II is responsible for delivering and maintaining hardware for external events (both consumer-facing, as well as for our growing developer community) and partnering on our client’s broader internal event initiatives. The role partners closely with internal product and marketing teams, as well as outside agencies, to produce events and workshops at the client site and at trade shows. Your Roles and Responsibilities: Work with events leads to fulfill and assist in the review and execution of inbound event hardware requests. Own the communication cycle with requestors, both internal and external with minimal daily guidance/supervision Act as a device consultant to event requesters ensuring technical feasibility. Initiate updates, resolve issues and identify process improvements. Ability to explain 1st party platforms and troubleshoot hardware. Also must maintain this knowledge for new products being constantly developed. Unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed. Prepare devices for distribution including software updates, flashing devices, etc. Manage tracking system to accurately track and forecast hardware needs for events throughout the year. Manages booking, scheduling for event travel.

Requirements

• Excellent communication skills, including writing, proofreading skills, and speaking.
• Ability to travel as needed to support events onsite.
• Passion and curiosity to proactively learn about new products and technologies
• Solid organizational skills including attention to detail and multitasking skills
• Proficient with Google Suites (docs, sheets, slides, etc)
• Logistics experience in both domestic and international shipping (Dangerous Goods Certification a plus)
• Ability to work independently and handle multiple concurrent projects
• Experience troubleshooting Android and Chrome hardware and software issues
• Excellent analytical, problem solving and organizational skills
• Customer service and team oriented
• Must have the ability to perform office-related tasks which may include prolonged sitting or standing
• Must be able to lift 25/50/80 pound boxes regularly
• Must have the ability to move from place to place within an office environment
• Must be able to use a computer
• Must have the ability to communicate effectively
• Some positions may require occasional repetitive motion or movements of the wrists, hands, and/or fingers

Nice To Haves

• Bachelor’s degree preferred; significant work experience can substitute for the degree
• Logistics experience in both domestic and international shipping (Dangerous Goods Certification a plus)

Responsibilities

• Work with events leads to fulfill and assist in the review and execution of inbound event hardware requests.
• Own the communication cycle with requestors, both internal and external with minimal daily guidance/supervision
• Act as a device consultant to event requesters ensuring technical feasibility.
• Initiate updates, resolve issues and identify process improvements.
• Ability to explain 1st party platforms and troubleshoot hardware.
• Also must maintain this knowledge for new products being constantly developed.
• Unpacking/packing/transporting products and aiding the delivery/shipment of materials as needed.
• Prepare devices for distribution including software updates, flashing devices, etc.
• Manage tracking system to accurately track and forecast hardware needs for events throughout the year.
• Manages booking, scheduling for event travel.

Benefits

• Astreya offers comprehensive benefits to all Regular, Full-Time Employees, including:
• Medical provided through UHC (PPO, HSA, Surest options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through UHC
• Nationwide Vision provided by UHC
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program provided by Goomi Group
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic and Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other ancillary benefits required under state and federal law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 501-1,000 employees