Project Sales Manager

Central States ManufacturingLowell, AR
237d

About The Position

This sales position serves as a single point of contact for all customer interactions once the order has been secured. This position enters the material cutlist, manages the account's receivables, and coordinates final delivery with the customer.

Requirements

  • Bachelor's degree in relevant field preferred or equivalent work experience or an equivalent combination of education and experience.
  • Ability to analyze data using Microsoft Excel.

Responsibilities

  • Handles all customer requests for quotes, orders, and credits for their assigned customers.
  • Conduct quality reviews of customer provided cut lists for discrepancies and provide appropriate and timely communication back to the customer.
  • Responsible for positive freight collection for assigned customers.
  • Assists customers with all questions concerning orders, invoices, and their account.
  • Manages the account receivables for their assigned customers, following up on missing payments and setting plans for past due accounts.
  • Regularly facilitates CODs for deliveries.
  • Work with assigned customers to understand upcoming forecast for projects and align with manufacturing and material availability.
  • Regular communication with customer concerning project updates, delivery schedule confirmations, notification of backorders, etc.
  • Monitor contract deliveries and provide appropriate and timely communication to all required parties, internal and external, when changes are made.
  • Validates job site readiness prior to manufacturing.
  • Escalate customer quality and satisfaction issues to resolve with urgency.
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