Project & Process Excellence Lead

Markel • Tampa, FL

1d

About The Position

If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! We are seeking a highly organized and motivated Project & Process Excellence Lead to join our team. This role is central to driving our business and strategy forward by coordinating cross-functional strategic workstreams, evaluating and improving operational processes, and ensuring clear communication of project progress.

Requirements

• 5+ years of experience in project coordination, process improvement, or operations within insurance or financial services.
• Strong understanding of insurance workflows and operational flows.
• Experience working closely with senior leaders and navigating competing priorities
• Proven ability to lead complex initiatives without direct authority
• Excellent organizational skills with the ability to manage multiple priorities simultaneously.
• Strong communication skills, with the ability to translate complex information into clear, actionable updates.
• Demonstrated ability to balance strategic thinking with tactical execution.
• Team-oriented, with proven ability to collaborate across diverse groups.
• Located near and accessible to one of our office hubs.
• US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future.

Nice To Haves

• The ideal candidate thrives in both detail and big picture. You can zoom out to see where the business is headed, while also rolling up your sleeves to get work done today. You are curious, collaborative, and energized by finding better ways to work. Above all, you help bring clarity and momentum to complex projects.

Responsibilities

• Drive Strategy Execution: Support the advancement of strategic initiatives across the division, ensuring alignment to overall business goals. Ownership of recurring project status updates and administrative program coordination; including project updates and workstream accountability Shape Steering Committee agendas, materials, and outcomes to accelerate decisions and remove execution barriers Drive consistency in workstream execution
• Cross-Functional Project Coordination: Partner closely with marketing, business development, underwriting, product, and operations to align efforts, coordinate deliverables, and sustain recurring progress across multiple workstreams.
• Process Design & Improvement: Lead efforts to map, analyze, and improve end-to-end insurance and operational workflows Identify opportunities to simplify processes, improve handoffs, and increase scalability Partner with teams to design and implement practical, sustainable improvements
• Communication & Reporting: Own communication for project status, updates, and artifacts, creating clear, consistent, and actionable reporting for leaders and stakeholders.
• Expense Insight: Help centralize expense tracking and analysis, surfacing opportunities to improve financial efficiency across initiatives.
• Innovation & Ideation: Champion better ways of working, bringing forward creative solutions and process innovations.

Benefits

• In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed