Project/Operations Manager
About The Position
Ready to help scale a high-performing product launch engine? Hadley Designs is scaling quickly and is seeking a Operations Manager to own and drive the effectiveness of our product engine. This role sits at the intersection of teams, systems, and leadership—ensuring priorities are clear, decisions move forward, and execution remains consistent as we grow. You will work closely with cross-functional teams and leadership, including serving as a key execution partner to our Chief Creative Officer (CCO), with real accountability for how work gets done across the product lifecycle. This is not a task-only project role. Strong judgment is required—knowing when to drive decisions independently, when to align stakeholders, and when to escalate with clear recommendations. What Winning Looks Like Within your first 90 days, product initiatives are well-structured, launches are predictable, and teams have clarity around ownership, timelines, and expectations. Leadership trusts that execution is handled, risks are surfaced early, and tradeoffs are actively managed without constant oversight. Your Role in the Product EnginePrimary Focus Own the reliability, clarity, and execution of the product engine—ensuring launches happen on time, issues are identified early, and teams stay aligned through strong leadership and disciplined follow-through.
Requirements
- 3+ years of experience in project management, operations, or program management within fast-paced, cross-functional environments
- Comfortable collaborating across levels, including close interaction with executives
- Strong organizational and communication skills
- Proficient with modern project and documentation tools
- Able to work within existing systems and improve them thoughtfully
- Calm, adaptable, and effective in fast-paced environments
- Motivated by ownership, accountability, and team effectiveness
- Comfortable taking ownership in ambiguous situations and moving work forward without perfect direction
Responsibilities
- Lead cross-functional product launch initiatives from planning through execution
- Partner closely with the CCO and functional leads to align priorities, sequencing, and tradeoffs
- Own launch readiness and execution quality across the full product lifecycle
- Serve as a trusted execution partner to leadership, proactively surfacing risks and recommendations
- Identify and implement process improvements that strengthen execution over time
- Own project plans, dependencies, and timelines across teams
- Drive regular check-ins to align work, surface risks, and resolve blockers
- Maintain ClickUp, Airtable, and Box as accurate sources of truth
- Ensure creative, product, and operational deliverables are coordinated and complete
- Provide clear, concise updates to leadership on status, risks, and next steps
Benefits
- Remote-first work environment
- Flexible hours with core availability
- Paid time off and holidays
- Access to learning resources and professional development
- Free access to Hadley Designs products
- Regular interaction with leadership, including the CEO and CCO
- Stability from a decade as a family-founded, mission-driven brand
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1-10 employees
