Project/Operations Manager

Brothers That Just Do Gutters - Boise • Boise, ID

3d • $70,000

About The Position

The Project Manager / Operations Manager is responsible for owning day-to-day operations from job prep to final install. You are the bridge between sales, back office, and production crews, ensuring jobs are ready, crews are supported, and customers are happy.

This is a leadership role, not just a coordination role. You will be expected to lead people, solve problems, and hold standards.

Requirements

• Strong communicator (clear, direct, professional)
• Team-first mentality
• Proactive problem solver
• Comfortable holding people accountable
• Organized, reliable, and detail-oriented

Nice To Haves

• Construction or trade experience
• Leadership or operations experience
• Scheduling or project management background

Responsibilities

• Oversee daily production and installs
• Build, manage, and adjust schedules with the back office
• Anticipate delays, bottlenecks, and job risks before they happen
• Order all materials accurately and on time
• Pick up materials, handle scrap and dump runs
• Ensure crews never lose time due to missing materials
• Verify jobs are 100% ready before crews arrive
• Ensure diagrams, colors, notes, and specs are correct
• Hold sales accountable for complete job information
• Lead morning huddles
• Hold crews accountable for quality, professionalism, and timelines
• Support, coach, and reinforce company standards
• Assist with callbacks and technical explanations
• Handle customer concerns professionally and calmly
• Protect the company’s reputation and customer experience
• Jump in to help crews when needed
• Be a working leader during high-volume periods

Benefits

• Company parties
• Competitive salary
• Health insurance
• Opportunity for advancement
• Training & development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees