Project Operations Manager

Virginia Economic Devel Partnership-posted about 18 hours ago

Full-time • Mid Level

Hybrid • Richmond, VA

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The Virginia Economic Development Partnership (VEDP) is seeking a Project Operations Manager to drive process efficiencies in a dynamic workforce development program. The Project Operations Manager role will have responsibility for a range of functions / activities which are vital to the continuous improvement of the Talent Accelerators’ overall operations. They will actively support the Managing Director, AVP and VP in strategic planning and process improvement initiatives. They will also provide day-to-day operational oversight to ensure that projects deliverables are met with an emphasis on program data management and opportunity development.

Analyze and optimize current business practices and workflows
Identify inefficiencies / areas for improvement and drive corrective action
Develop, implement, and review operational policies, procedures, and best practices to increase productivity and reduce waste
Collaborate with Accelerator leadership to set operational goals and ensure alignment with the strategic objectives
Partner with internal teams to design, improve, and support user-friendly systems for tracking budgets, milestones, deliverables, and feedback to enhance operational efficiency
Assist with making operational planning and performance measures visible to entire team
Support the development of methods to identify potential bottlenecks and/or capacity issues
Stay current on industry trends and technology to recommend and implement new systems or processes
Assist with the maintenance of project records and documents including scope of work
Oversee communication and training related to operational changes and drive user adoption
Administration of Talent Accelerator Data in Salesforce in adherence with data integrity and policy guidelines
Liaise with VEDP divisions on an as needed basis
Manage data in the Talent Accelerator Business System
Assist with New Project Opportunity Development
Support program evaluations, compliance and oversight

Mission focused with deep commitment to making a positive impact
Considerable knowledge of Talent Accelerators’ business processes
Ability to analyze complex workflows and identify areas for improvement
Ability to effectively communicate/interact with individuals at all levels in the organization
Strong stakeholder management skills
Strong organizational and management skills
Strong written and verbal communication skills
Experience developing process documentation - including research, drafting, proofing, and editing
Ability to manage multiple priorities and work effectively in a fast-paced environment
Ability to work well under pressure and within tight deadlines
Demonstrated ability in using multiple software packages, including Salesforce and Microsoft Office Suite in a Windows environment
Being authorized to work in the U.S. is a precondition of employment.
VEDP uses the E-Verify system and does not provide sponsorship.
This position is based in VEDP’s Richmond Office three days each week with the option to telework two days each week according to VEDP’s hybrid work policy.
All candidates must apply through our website https://www.vedp.org/careers .
A valid Virginia driver’s license and ability to obtain a passport is required.

Associate of Applied Science in business administration or management
Minimum of 7 years of progressive work experience in an operational support function
Experience working with cross-functional teams and improving business functions
Work experience interfacing with business/industry/government executives/public
Experience within the economic development process and state government administration is desired

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