The Project Manager is the “voice of the customer” in our Oldcastle Infrastructure (OI) facilities. The Project Manager is responsible for the customer experience from the point of sale to on-site delivery. To achieve OI's goal to enhance “ease of doing business,” a role to represent the customer's voice in our facilities has been developed to ensure 100% customer satisfaction on ALL sales orders. Once an opportunity becomes a sales order, the Project Manager drives all activities from the point of sale to on-site delivery including coordinating with engineering, approval of submittals, scheduling with production and on-site delivery with the customer and transportation. The Project Manager acts as the main point of contact for customers and vendors on assigned sales orders and is directly responsible for monitoring the project costs and compliance with contract documents, attending job meetings and balancing the customer and OI interests throughout the entire process.