About the position
The position involves working closely with Directors, Subject Matter Experts, designers, developers, and quality assurance teams to ensure flawless project execution, efficient resource allocation, project financial sanity, and client satisfaction. The individual will support the growth of project delivery discipline and help develop processes, documentation, standardization, and tools. They will play a key role in building high-energy, multi-disciplinary teams and must be invested and passionate about the industry, the clients served, and the work produced.
Responsibilities
- Responsible for immediate supervision of project delivery including scope, resource, risk, financial, and time management.
- Monitor the daily activities of the assigned projects.
- Work on issues of limited to moderate scope.
- Receive predetermined work assignments that are subject to a moderate level of control and review.
- Follow established practices and procedures in analyzing situations or data.
- Ensure there are no delays in schedules, deadlines, and outcomes.
- Understand and apply Agile values and principles.
- Raise flags to the Program Manager on needs and opportunities for improvement of Agile practice.
- Follow Hangar Agile governance approaches such as ticket descriptions, metrics, dashboards, and reporting.
- Manage projects and resources in charge.
- Understand project delivery phases and manage them with minimal supervision.
- Drive weekly releases for vertical and/or horizontal; review and prioritize work and resource planning.
- Coordinate with Development and QA teams and communicate with all impacted stakeholders.
- Collaborate with IT technical teams to ensure successful delivery of projects.
- Ensure all projects stay in scope and on schedule and inform the Program Manager of any identified risks.
- Partner with the AP team to drive cohesion around customer experience and partner retention.
- Support the Agency Partnership Director and New Business Development team to engage and prospect clients.
- Follow Hangar standards and support the overall success of the group within the organization.
- Identify areas for improvement in process and present them to the Program Manager.
- Adhere to and advise on company-wide operating metric targets with the Program Manager.
- Ensure teams are developing and executing against detailed project plans, including overall budget allocations, schedule roll-ups, critical path, and risk assessment.
- Follow process and documentation standards with the end goal of top-efficiency and quality.
- Work with the Program Manager to align appropriate team members against suitable assignments.
- Evaluate and promote teamwork, initiative, work ethic, and values adherence.
- Ensure effective communication and promote a sense of participation and involvement.
- Clarify and set deliveries and milestones with internal and external clients.
Requirements
- English Proficiency (B2+/C1 reading, writing, and conversation).
- Proven ability to successfully manage multiple stakeholders.
- Proven ability to work on small and medium-scale digital projects.
- Proven ability to follow processes to ensure high-quality deliverables for the client.
- Proven acumen, negotiation skills, and ability to interact with Senior-level employees.
- Very high degree of personal professionalism.
- 3+ years of experience managing various digital project types: site builds, e-commerce, marketing campaigns, microsites, and maintenance.
- 3+ years of experience in project finance, pipeline planning, forecasting, road mapping, and leadership.
- 3+ years of experience in resource management for projects, including balancing priorities and timelines.
- Mastery of office productivity tools such as Excel, Word, MS Project, Smartsheet, and PowerPoint.
Nice-to-haves
- Knowledge of collaboration and issue-tracking tools like Box, Jira, and Confluence.
- PMP designation, SCRUM Master, Six Sigma.
Benefits
- Maternity and parental leave extra days.
- Competitive benefits packages.
- Vacation, compassionate leave, sick days, and flex days.
- Access to online services for families and new parents.
- End of year closure days (not deducted from vacation balance).
- Diversity and Inclusion Board with 12 affinity groups.
- Internal learning and development programs.
- Enterprise-wide employee discounts.
