About the position
The Electronic Systems Project Manager is a key player, working in a team environment, to support customers after the initial sale of an Aftermarket product. This role reports directly to the Program Manager, Aftermarket and works closely with the Engineering and Operations teams to execute Aftermarket upgrade/repair/calibration operations in addition to Aftermarket sales forecasting and spares planning. They are required to lead cross-functional teams to propose, contract, expedite and control all Aftermarket projects in order to meet or exceed our customers' expectations. This includes but is not limited to customer interface, quoting, project planning, risk identification and mitigation, on-time-delivery, financial management and reporting. This is a career progression position into Program Management or Business Development.
Responsibilities
- Coordinates all aspects of Aftermarket operations, including but not limited to repair work, spares delivery and calibration services
- Supports quoting and proposal activity for customer support requests for designated product lines, working closely with Program Managers and the Contracts team
- Assists with sales forecasting, spares forecasting, and securing spares on a Company Risk Funding to anticipate and respond to customer product support requirements
- Works creatively to solve customer problems and expedite company response time
- Tracks all work activities in Salesforce and routinely runs metrics between Salesforce and ERP to ensure project profitability
- Adheres to any required internal and government regulations to ensure compliance; looks for ways to gain efficiencies and expedite commercial contracts
Requirements
- High-energy, can-do attitude with strong organizational skills and attention to detail
- Bachelor's degree in business, supply chain, or STEM field
- 4 years of experience directing or indirectly leading projects
- Strong inter-personal, leadership, and communication skills, including the ability to supervise others and work within a team environment
- Ability to apply cost and financial management controls to projects
- General understanding of applicable US Government contractual requirements such as FAR, DFAR and contract types (CPFF, CPIF, FFP, T&M, etc.) a plus
- Experience using Microsoft Office applications including Excel, PowerPoint, Word, Microsoft Project
- Knowledge of ERP and CRM systems and the aptitude for learning software
Benefits
- Health insurance and prescription plan coverage
- Dental insurance
- Family building benefits
- Vision insurance
- Mental health resources
- Flexible spending accounts
- Health savings accounts
- Retirement savings plans
- Life and disability insurance programs
- Programs that provide employees time away from work
