Project Manager

SPS Commerce

13h•$79,420 - $123,090•Remote

About The Position

SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. They foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. The Project Manager is a member of the Implementation team and leads team members to implement SPS Commerce services and products for clients. This role involves monitoring teamwork flow across multiple functional areas to ensure project delivery and quality standards are met. The Project Manager acts as a point of contact for the team and is expected to demonstrate a comprehensive understanding of the projects and products offered.

Requirements

Bachelor’s Degree or equivalent experience
2+ years of project management experience
Strong problem solving & analytic ability
Quality-focused; detail-oriented; ability to prioritize and multitask
Proven ability to handle multiple projects
Computer proficiency in Microsoft Office suite
Excellent organizational skills and written/oral communication skills
Demonstrated ability to work with minimal supervision while taking initiative and setting priorities in a demanding, fast-paced environment
Proven experience working with ERP systems, preferably Microsoft-based solutions (such as Microsoft Dynamics)

Nice To Haves

Demonstrated understanding of processes and/or services to contribute to issue identification and idea generation/evaluation
Experience developing processes and managing projects in a technology-based service organization
Demonstrated ability to lead teams and achieve goals without direct authority over personnel
Demonstrated experience in customer-facing roles, with strong communication and stakeholder management skills

Responsibilities

Manage day-to-day project tasks for implementing SPS Commerce Products and Services from close of sale through handoff to customer support
Create and maintain project work schedules, track customer requirements and translate customer requests into project deliverables
Demonstrate proficiency in service delivery while managing multiple projects
Monitor work-flow requirements to meet timelines and quality expectations
Act as information broker by directing communication to/from team and customers
Prioritize needs and effectively manage resources
Advocate for positive change and improvement within the organization by identifying and communicating the compelling needs for change/improvement