Project Manager

Crossroads Talent Solutions•Bloomington, MN

6d•Onsite

About The Position

Founded in 2014, Crossroads Talent Solutions, LLC is a veteran-led SBA 8(a) and Service-Disabled Veteran-Owned Small Business headquartered in Maryland, delivering trusted program management, administrative, and mission support services to federal agencies nationwide. For more than a decade, we have supported critical operations for partners including the U.S. Army, U.S. Air Force, U.S. Navy, U.S. Marine Corps, National Guard, Defense Health Agency (DHA), National Oceanic and Atmospheric Administration (NOAA), Small Business Administration (SBA), U.S. Citizenship and Immigration Services (USCIS), U.S. Attorney’s Office (USAO), and the U.S. Department of Agriculture (USDA). Known for our integrity, transparency, and commitment to excellence, Crossroads has built a solid reputation as a reliable federal partner dedicated to delivering measurable performance and taking care of the people who make each mission possible. Contingent Upon Award Position Overview Leads and manages contractor operations in support of CBP hiring and personnel processing functions. Responsible for overall task order execution, workforce management, and performance oversight to ensure efficient, timely, and compliant delivery of mission-critical services in a high-volume operational environment. Scope of Work Oversight Oversight of task order operations and contractor performance Workforce management, staffing coordination, and timekeeping Development and delivery of operational reports, metrics, and status updates Liaison with Government stakeholders and program leadership Quality assurance, compliance monitoring, and performance management

Requirements

Bachelor’s degree preferred
Minimum of 4 years of program or project management experience
Experience supporting HR, staffing, or government operations preferred
Proficiency with Microsoft Office and HR/workforce management systems
Strong leadership, communication, and organizational skills
Ability to manage high-volume, fast-paced operations

Nice To Haves

Experience supporting HR, staffing, or government operations preferred

Responsibilities

Serve as the primary point of contact between contractor personnel and government leadership
Plan, direct, and manage all task order activities to ensure contract compliance and performance standards are met
Oversee onboarding, offboarding, and management of contractor personnel across locations
Assign and monitor workload to ensure timely completion of assigned tasks
Track performance metrics and implement corrective actions, including performance improvement plans
Ensure adherence to training, quality assurance, and security requirements
Review work products and enforce established standards for accuracy and timeliness
Provide regular staffing updates, operational metrics, and status reports
Manage timekeeping, staffing levels, and surge support requirements
Lead team meetings, briefings, and coordination efforts