BlueCross BlueShield of South Carolina-posted 3 days ago
Full-time • Mid Level
Onsite • Columbia, SC
5,001-10,000 employees

Responsible for the management of area projects. Focuses on meeting project commitments, including communications with sponsors, stakeholders, etc. As assigned, leads or assists in the planning, implementation and introduction of projects for new systems, procedures and technologies. Provides education and training regarding complex system changes. Guides less experienced staff. May have indirect, but no direct subordinates. Description Location: This role is onsite, full time, M-F 8am-5pm in Columbia, SC What You Will Do: Leads planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements, data gathering, process analyses, procedural documentation, leading development teams, training management and non-management staff, and establishing processes to monitor and sustain effective changes Facilitates the definition of project missions, goals, tasks, and resource requirements, service levels and customer requirements Communicates with information systems and internal staff relative to project assigned Provides continuity between groups through attendance and participation in work sessions, scope and design walkthroughs and weekly status meetings Manages project budget and resource allocation Administers scheduling, planning, reporting, development and implementation within timelines and budgets Provides technical and functional assistance to project team members during all project phases Functions as lead in reviewing proposed enhancements and identifying issues related to project business requirements Resolves or assists in the resolution of conflicts within and between projects or functional areas Directs testing and coordination ofchanges/enhancements Oversees the development of test matrices and coordination of internal and external personnel for testing of implemented changes Provides training and documentation to customers and staff related to project status, procedures and changes Provides education and training regarding policies and procedures that are changed or developed as a result of changes and projects Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes Analyzes processes to ensure accuracy and quality Makes recommendations to improve processes and drive efficiency in quality Assists in the identification of potential cost savings. Completes other tasks as assigned by management

  • Leads planning and implementation of projects to include coordinating the development and implementation of project and procedural enhancements, data gathering, process analyses, procedural documentation, leading development teams, training management and non-management staff, and establishing processes to monitor and sustain effective changes
  • Facilitates the definition of project missions, goals, tasks, and resource requirements, service levels and customer requirements
  • Communicates with information systems and internal staff relative to project assigned
  • Provides continuity between groups through attendance and participation in work sessions, scope and design walkthroughs and weekly status meetings
  • Manages project budget and resource allocation
  • Administers scheduling, planning, reporting, development and implementation within timelines and budgets
  • Provides technical and functional assistance to project team members during all project phases
  • Functions as lead in reviewing proposed enhancements and identifying issues related to project business requirements
  • Resolves or assists in the resolution of conflicts within and between projects or functional areas
  • Directs testing and coordination ofchanges/enhancements
  • Oversees the development of test matrices and coordination of internal and external personnel for testing of implemented changes
  • Provides training and documentation to customers and staff related to project status, procedures and changes
  • Provides education and training regarding policies and procedures that are changed or developed as a result of changes and projects
  • Generates internal and external reports to support management in determining productivity and efficiencies of programs or operational processes
  • Analyzes processes to ensure accuracy and quality
  • Makes recommendations to improve processes and drive efficiency in quality
  • Assists in the identification of potential cost savings
  • Completes other tasks as assigned by management
  • Required Education: Bachelor's Degree Equivalency: 4 years job related work experience or Associate's and 2 years job related work experience
  • Required Work Experience: 7 years of progressively responsible experience working in various functional areas, such as operations, research and analysis, project management, strategic planning, business process engineering or quality improvement. 3 years experience coordinating or leading project teams from inception through implementation phases (may be concurrent).
  • Required Skills and Abilities: Excellent and effective communication and time-management skills.
  • Strong knowledge of business process engineering methodology.
  • Ability to communicate complex information with understanding to a variety of audiences who have different levels of experience and knowledge.
  • Advanced analytical and decision-making skills.
  • Thorough understanding of project management phases, techniques and tools.
  • Demonstrated aptitude for effective leadership of staff.
  • Ability to recognize problems or situations that are new or without clear precedent and offer solutions.
  • Preferred Work Experience: Experience in health care of insurance industry
  • Preferred Skills and Abilities: Computer programming skills Understanding of electronic workflow systems Strong and tested project management skills, including sponsor and risk management
  • Preferred Licenses and Certificates: Project Management Certification or related certification requiring form completion of specified training and continuing education to maintain that certification
  • 401(k) retirement savings plan with company match
  • Subsidized health plans and free vision coverage
  • Life insurance
  • Paid annual leave – the longer you work here, the more you earn
  • Nine paid holidays
  • On-site cafeterias and fitness centers in major locations
  • Wellness programs and healthy lifestyle premium discount
  • Tuition assistance
  • Service recognition
  • Incentive Plan
  • Merit Plan
  • Continuing education funds for additional certifications and certification renewal
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