Project Manager

COMTECH TELECOMMUNICATIONS•Broomfield, CO

21d•$75,000 - $125,000

About The Position

The Project Manager will assist program managers, operations, and product management teams with the project leadership and management of resources, tasks, budget, and information on mission critical Public Safety Projects. The Project Manager will enable the successful on-time delivery of Next Generation 911 programs and projects. Project work will include statewide program schedule and readiness for NG911 deployments, coordination of software and hardware migration activities, and project status/readout for both internal and client facing initiatives supporting the advancement of 911 technology for Comtech clients. While the ideal candidate must be well organized, flexible, and attend detailed minutia, strong communications and leadership skills are a must. This position requires both the ability to be personable while successfully orchestrating and executing assigned tasks.

Requirements

Proven experience managing complex internal and external deployment and software projects
Familiarity with 911 and NG911 call flows
Excellent communication and presentation skills.
Adaptability/Flexibility – able to rapidly assess situations, formulate plan and adapt as needed to achieve goals under conditions of uncertainty.
Demonstrated leadership, organizational skills, planning skills.
Ability to prioritize and escalate where appropriate.
Proven ability to work in a fast-paced, self-directed environment.
Quality orientation with a strong eye for detail.
Meeting facilitation, team motivation, and team building experience – success is based on team success.
Competency with MS Project or other collaboration-based (social) project management tools.
Competency with MS Office Word, Excel, Outlook, Visio, Powerpoint, Sharepoint
Four years of experience managing external customer deployment and/or software deployment projects with direct customer interaction.

Nice To Haves

PMP certification desired. If not PMP certified, will be expected to achieve certification within one year of hiring.

Responsibilities

Plan, lead, facilitate, track, communicate, and complete deployment activities for assigned internal and/or external telecommunication industry customers within SOW scope, budget, and timeline metrics established for the project.
Lead project and technical update status meetings in customer facing environment.
Oversee Program Management activities to include management of multiple simultaneous projects and activities of project support teams in a matrix environment to meet the strategic objectives of the customer.
Identify, track and manage risks to deployment projects and programs which could impact cost, schedule and/or quality.
Manage and communicate Program and Project Plans to senior level internal and external leadership.
Develop Program and Project Playbooks, and SOPs to support standardized planning and deployments.
Work with the Customer and internal Operations, Program Management, and Product Management teams to define project requirements, establish incremental delivery plans and track delivery according to plan.
Resolve internal and external issues in a timely manner by efficiently utilizing appropriate resources, methods, and procedures while minimizing the cost and impacts on other internal teams and employees.
Implement the established ISO processes for repeatable process flow, Records Matrix artifacts, and project metrics.
Assist in coordination with project leads and subcontractors to continue review of all required interfaces with the NG9-1-1 system.
Develop PowerPoint slides covering project status for internal and external reporting.
Participate and present project status during customer Quarterly Business Reviews.
Continually expand features and operational knowledge of Comtech products used on assigned projects.
Maintain and monitor project plans, project schedules, work hours, budgets, and expenditures.
Build and maintain relationships with project stakeholders by providing education, guidance, input, and initiatives to support project work.
Develop project reporting dashboards to support project updates and readouts.
Project meeting facilitation and support, taking and distributing minutes, and tracking action items and decisions with project team members.
Gather status on tasks, capture risks, issues, action items, and update plans, and project documentation.
Escalate project risks and issues and work with project team on solutions where applicable.
Ensure adherence to quality standards.
Additional project tasks and duties as required.