Project Manager

Hiller Plumbing, Heating, Cooling & Electrical • Jackson, TN

54d

About The Position

The role of Project Advisor is to work with new and existing customers by conducting in-home sales consultation through the assessment of the homeowner’s needs while maintaining a strong customer focus reflective of Hiller’s values. To develop and present replacement/upgrade proposals, secure sale, process order, and work with company teammates to ensure safe and efficient delivery of services.

Responsibilities

• Follow-up on sales leads and lists, both technician and self-generated.
• Perform a complete customer needs survey on every call.
• Educate new and existing customers on service offerings utilizing the Company’s Sales System.
• Maintain a closing ratio:
• Generated leads – 70% or higher.
• Marketing leads – 50% of higher.
• Recommend solutions and link customer objections to a total value solution and competitive advantage.
• Demonstrates technical expertise and maintains high degree of credibility.
• Positively and credibly influence service strategies with the homeowner.
• Prepare estimates for contracts and proposals.
• Effectively write and present proposals.
• Address any resistance, negotiate value and close the sale.
• Maintain an average sales price set forth by the brand.
• Complete all paperwork accurately and timely on all leads.
• Prepare financing paperwork and collect payments.
• Must be accessible by phone at all times, other than scheduled vacations.
• Perform other duties as assigned.

Benefits

• Medical, Dental & Vision insurance
• Long and Short-term disability
• Company paid $50,000 life insurance
• Company paid vacation
• Paid holidays
• Medical Flex Spending accounts – Family care

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed