Project Manager

York Telecom Corporation

12d

About The Position

For over 35 years, Yorktel has been the video managed services partner around the world for some of the largest business and government agencies. With over 10,000 video systems under management worldwide – more than any other video communications service provider – Yorktel has the proven expertise and global reach to deliver enterprise-quality visual communications. Yorktel is currently seeking a Project Manager who is a member of the Project Management Office within York Telecom Corporation. A qualified Project Manager will apply their industry knowledge, experience, interpersonal skills and administrative techniques to coordinate activities to implement unified visual communications solutions for York Telecom customers.

Requirements

Excellent verbal and written communication skills
Excellent interpersonal and customer service skills
Excellent sales and customer service skills
Excellent organizational skills and attention to detail
Excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Strong supervisory and leadership skills
Ability to prioritize tasks and to delegate them when appropriate
Ability to function well in a high-paced and at times stressful environment
Proficient with Microsoft Office Suite or related software
3 - 5 years’ experience in Project Management in a Customer Service area
Degree or equivalent experience in a Technical Field
Domestic travel requiring multi-night stays within and at times outside the local work area.
International travel may be required.
Valid U.S. driver’s license is a requirement and must have a positive driver’s abstract.
Current valid U.S. Passport.
Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift to 25 pounds at times.
Limited weekend and/or night work may be required
Must be willing to complete background checks and drug tests as required by current or future contracts

Nice To Haves

PMP or equivalent Project Management Certification desired
Bi-lingual capability is a plus

Responsibilities

Responsible for coordinating all internal and external tasks to deploy assigned service projects
Ability to handle several large to mid-size projects as well as several additional smaller projects simultaneously
Responsible for conducting internal and external kickoff meetings for projects and establishing project schedules
Responsible for scheduling and holding project status meetings, as necessary
Ability to project job cost assessment and tracking related to each effort as well as providing monthly project forecasts
Support and assist the Sales team on project timelines and RFP responses as requested
Interface with vendors as necessary
Act as Single Point of Contact during project execution
Able to lead the Project Team to meet assigned success criteria
Lead by Example on all engagements
Responsible for overall client satisfaction
Direct and collaborate with Project Coordinators for completion of back-office tasks