Project Manager (3)

ALS•Kelso, WA

18h

About The Position

At ALS, we encourage you to dream big. When you join us, you’ll be part of a global team harnessing the power of scientific testing and data-driven insights to build a healthier future. Imagine your future with us! At ALS, we encourage you to dream big. When you join ALS, you become part of a purpose‑ and values‑driven organization that empowers innovation, collaboration, and professional growth. Our global team brings passion and commitment every day—continually challenging conventional thinking to solve some of the world’s most complex problems and contribute to a safer, healthier world. Position Summary The Project Manager serves as a primary client-facing technical and operational leader, responsible for managing analytical projects from initial engagement through final data delivery. This role ensures customer requirements are fully understood, translated into executable laboratory plans, and delivered with technical accuracy, regulatory compliance, and exceptional service quality. The position works cross‑functionally with laboratory operations, quality assurance, sample management, and administrative teams to ensure client expectations are met or exceeded.

Requirements

Exceptional verbal and written communication skills
Strong leadership and motivational abilities
Excellent organizational and time‑management skills
Ability to manage multiple projects under tight deadlines
Proficiency with LIMS and related laboratory software, or ability to learn quickly
Ability to prepare technical quotations and project proposals
Strong interpersonal skills, including the ability to communicate sensitive information diplomatically
Proficiency in Microsoft Office applications
Bachelor’s degree in Chemistry or a related scientific discipline
Minimum of five (5) years of experience in analytical laboratory operations
Prior experience as a Laboratory Project Manager

Nice To Haves

Experience preparing for and leading client visits and technical meetings
Direct experience with Department of Defense (DoD) compliance requirements
Working knowledge of state and federal environmental regulations
Experience reviewing and interpreting environmental laboratory reports
Hands‑on experience operating analytical instrumentation is a plus

Responsibilities

Serve as a key liaison between clients and ALS laboratory operations to define analytical needs, project scope, timelines, and deliverables
Ensure effective communication of client requirements to laboratory and administrative teams
Confirm services provided meet defined technical, regulatory, and quality expectations
Build, maintain, and grow strong client relationships through professional, timely, and solution‑oriented communication
Manage and interpret client requirements, proactively anticipating needs and addressing challenges
Lead projects from scope definition through reporting and data delivery
Identify, document, and resolve client concerns; recommend corrective actions and communicate issues to laboratory management
Respond promptly and accurately to client inquiries and requests
Communicate analytical findings and project status clearly to clients
Inform clients of new services, capabilities, and developments within the laboratory
Prepare and provide project quotations and job specifications
Participate in marketing and business development activities, including trade shows, as appropriate
Identify and communicate new business opportunities and market trends to management
Collaborate with clients and laboratory personnel to define project specifications and schedules
Set up and manage projects within the Laboratory Information Management System (LIMS)
Coordinate with laboratory staff to ensure seamless execution and exemplary customer service
Work with Sample Management to ensure appropriate container type, quantity, and logistics
Review incoming work to ensure requests align with project and regulatory requirements
Track and manage project progress, communicating status updates to internal teams and clients
Prepare, review, and approve invoices for assigned work orders
Ensure consistent, client-specific reporting formats and deliverables
Review analytical data for accuracy, completeness, and consistency with historical results
Ensure assigned projects meet defined QA/QC objectives and quality system requirements
Review and approve certified analytical reports
Escalate technical, quality, or compliance concerns to QA, Laboratory Operations, or Management for resolution
Participate in Quality Assurance Plan (QAP) development as required
Verify final reports include all required components prior to release
Collaborate closely with Sample Management, Laboratory Operations, QA/QC, and administrative staff to maintain alignment on client and project priorities