Project Managaer

FASTSIGNS®•Grand Rapids, MI

22d

About The Position

The Project Manager plays a central role in delivering successful signage projects by overseeing all phases from concept through completion. This position ensures projects are executed on time, within budget, and to the highest quality standards while maintaining a strong focus on client satisfaction. Serving as a key point of coordination between sales, design, production, installation, vendors, and subcontractors, the Project Manager ensures seamless execution and clear communication throughout the project lifecycle. In addition to managing schedules, resources, and budgets, the Project Manager provides critical sales and pre-production support, including obtaining pricing, building estimates, and coordinating procurement needs. This role is also responsible for ensuring compliance with zoning, permitting, and regulatory requirements, upholding company and industry standards, and proactively identifying and resolving challenges to keep projects moving forward efficiently and successfully.

Requirements

Strong problem-solving skills with the ability to anticipate issues and implement effective solutions
Demonstrated teamwork orientation with the ability to collaborate across departments and with external partners
Excellent verbal and written communication skills with a professional and customer-focused demeanor
Mechanical aptitude and solid mathematical skills to support technical aspects of signage projects
Highly organized with strong time management skills
Positive, proactive attitude with excellent attention to detail
Strong interpersonal skills, with the ability to build relationships and work effectively with diverse personalities and teams
Strong negotiation and vendor management skills
High school diploma or equivalent, required
3-5 years of project management experience, or equivalent, preferably in the signage or printing industry
Must have valid driver’s license

Nice To Haves

Associate or bachelor’s degree, preferred

Responsibilities

Oversee all phases of signage projects, from initial concept to final installation, ensuring delivery on time, within budget, and to the highest quality standards
Assess project requirements, allocate resources effectively, and manage schedules to maximize efficiency
Maintain comprehensive knowledge of signage types, materials, and fabrication methods
Prepare, update, and maintain quotes, proofs, and documentation with accuracy and attention to detail
Complete zoning checks, secure permits, and ensure compliance with local regulations
Lead project kickoff meetings with design, production, and installation teams to align goals and expectations
Monitor progress throughout each stage, addressing issues promptly and keeping all stakeholders informed
Coordinate with external vendors and subcontractors for fabrication, delivery, and installation needs
Schedule and oversee installations, ensuring work is completed efficiently, safely, and to specification
Facilitate pre-installation meetings as needed to review scope, site readiness, and next steps
Provide proactive updates and status reports, addressing client concerns and incorporating feedback into project workflows
Serve as the primary point of contact for clients, ensuring clarity on project scope, timelines, and deliverables
Build and maintain strong client relationships by ensuring expectations are met or exceeded at every stage
Verify that all projects meet regulatory requirements, industry best practices, and company quality standards
Establish and enforce quality control measures to ensure accuracy in design, fabrication, and installation
Partner with receiving staff to confirm vendor materials arrive complete and undamaged
Conduct site visits to confirm readiness and resolve potential challenges before installation
Anticipate risks and obstacles, collaborating with team members to develop proactive solutions
Lead brainstorming and troubleshooting sessions to adapt plans and address unexpected issues
Drive continuous improvement initiatives across project management, receiving, and procurement functions