Project Manager

Concurrency • Milwaukee, WI

3d

About The Position

We’re excited to add a Project Manager to our Customer Success team. In this role, you’ll manage multiple large-scale digital transformation projects for enterprise-level customers. You’ll apply your proven track record of leading agile projects to success by managing others, proactively mitigating risks and resolving potential escalations. You’ll work closely with external customers, building rapport and serving as a liaison between their business and delivery teams. You’ll drive effective, timely solutions that fulfill both strategic and operational needs.

Requirements

• Bachelor's degree in computer science, Information Technology, Management Information Systems, Business Analytics or Business Administration
• 3+ years of project management experience across various methodologies (Agile, Waterfall, SAFe)
• Proven experience working as a Project Manager on Agile application development focused projects
• Confidence in public speaking, with the ability to influence without authority through clear, persuasive communication and a calm, confident demeanor.
• Natural communication and an ability to thrive in front of a room whether it’s a sprint review or a boardroom pitch.

Nice To Haves

• Master’s Degree in Business Administration
• Experience working in a professional services environment
• CSM (Certified Scrum Master) or other Agile earned certifications
• Experience and willingness to help a growing organization mature delivery processes and methodologies
• Background in organizational change management

Responsibilities

• Maintain control of time, scope and budget across the lifecycle of multiple projects
• Lead teams of consultants of all levels to successful project delivery
• Facilitate customer meetings and drive results to stakeholders with the customer’s technical, management and executive teams
• Submit daily hours billed to cloud-based project management software, Kantata, for time tracking
• Provide program updates and communicate project status to senior-level stakeholders
• Create, manage and execute project plans adapted to the customer environment
• Work in multiple disciplines, across industries, and build customer knowledge and credibility quickly
• Represent the project in client-facing settings, articulating value, progress, and roadmaps with authority
• Own the room during demos, retrospectives, and steering committee meetings
• Identify potential risks and roadblocks and develop specific plans to mitigate or address any concerns
• Partner with technical leads to identify process improvement opportunities, provide optimization recommendations and solutions
• Escalate and drive resolutions for issues or risks and associated with pipeline, capacity and or scope
• Build trust and act as a mentor to customers on industry-standard best practices

Benefits

• flexible work schedules
• competitive compensation
• comprehensive benefits for our employees and their families
• access to recognition programs
• comprehensive training opportunities to thrive both professionally and personally

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees