Project Manager

Employee Magnets•Grapevine, TX

20h

About The Position

The Project Manager will be responsible for planning, coordinating, and overseeing a variety of projects within the division, ensuring that deadlines are met, budgets are adhered to, and customer/client expectations are exceeded. This role requires strong organizational skills, knowledge of electronic repair processes, and a strong focus on team collaboration and optimization of workflow.

Requirements

Bachelors degree in business, engineering, electronics, or a related field (or equivalent work experience.)
Proven experience (between three to five years) in project / program management, preferably within an electronics repair, manufacturing, or service-oriented environment.
Solid understanding of electronic repair processes, including troubleshooting, diagnostics, debug, and testing.
Strong leadership and team management abilities.
Exceptional organizational and multitasking skills.
Analytical thinking and problem-solving skills.
Excellent communication and interpersonal skills to work with diverse teams and clients.
Experience managing complex projects with tight deadlines and multiple stakeholders.
Knowledge of safety protocols and compliance standards in electronic repair facilities.
Familiarity with inventory management and supply chain processes is advantageous.
Task oriented but must not lose sight of bigger picture.

Nice To Haves

Certification in project management (e.g., PMP, Agile) is a plus.

Responsibilities

Project Planning & Management: Develop project plans, timelines, and schedules for projects.
Set clear project objectives, milestones, and deliverables in collaboration with production, engineering, and management.
Work with production to determine resource requirements, including labor, equipment, and materials, to meet output goals & project timelines.
Team Coordination: Coordinate with various teams including Technicians, Engineering, Operations, IT, Warehouse etc. to ensure efficient execution.
Facilitate cross-functional communication and act as a liaison between team members and stakeholders to ensure alignment.
Workflow Optimization: Analyze and improve existing processes for diagnostics, repair, testing, and quality control to enhance throughput and performance.
Implement best practices to streamline repair and refurbishment workflows.
Budget Oversight: Monitor costs, track expenditures, and identify cost-saving measures without compromising quality.
Prepare updates on project financials for management review.
Client and Stakeholder Collaboration: Work closely with clients or business partners to understand requirements, provide updates on progress, and address any concerns.
Ensure customer satisfaction by delivering updates on time.
Manage daily / weekly communications with clients.
Manage ad hoc client requests as needed.
Manage change request with internal and client IT
Develop & deliver weekly reporting
Risk Management: Identify potential risks and obstacles that could delay or hinder success.
Proactively develop contingency plans to mitigate risks.
Quality Assurance: Ensure all repairs meet established quality standards and comply with relevant industry certifications and regulations.
Monitor the testing process to ensure repaired products are fully functional and meet client expectations.
Reporting & Documentation: Track and report on program status, including key performance metrics, milestones, and challenges to senior management & client.
Maintain comprehensive documentation of workflows, decisions, and outcomes for future reference and learning.
Prepare presentations as needed including weekly review and quarterly business review.
Must have excellent Excel and PowerPoint skills