Project Manager (6146)

itD Tech•Menlo Park, CA

2h•Hybrid

About The Position

itD is seeking a Project Manager III to drive execution of complex, cross-functional initiatives supporting the build-out of a first-party retail function and in-store technology ecosystem. This role plays a critical part in enabling the successful launch and scaling of brick-and-mortar retail experiences by translating strategy into execution and ensuring seamless coordination across business and technical teams. The ideal candidate will bring deep experience in project/program management within retail, consumer electronics, or technology environments and a track record of delivering end-to-end project execution, retail systems implementation, and operational process development.

Requirements

Bachelor’s degree
5+ years of experience in project or program management within DTC retail, consumer electronics, technology, or hospitality industries
Hands-on experience with project management tools (e.g., Jira, Asana, MS Project, Wrike)
Strong experience with productivity tools (Microsoft Office, Google Workspace, or equivalent)
Proven experience implementing and managing retail systems (POS, ERP, CRM, AV, in-store demo technologies)
Experience developing and implementing operational processes (e.g., SOPs)
Demonstrated ability to execute business strategy through implementation and delivery
Bachelor’s degree in a relevant field or equivalent work experience required

Nice To Haves

MBA or advanced degree
PMP, Agile, or similar project/program management certification
Experience working in a technology-driven organization
Ability to leverage AI tools to improve productivity and efficiency
Strong analytical and problem-solving skills with a data-driven approach
Excellent communication and stakeholder management skills
Experience creating store-facing communications (e.g., briefings, FAQs)

Responsibilities

Lead end-to-end delivery of cross-functional projects from initiation through execution and completion
Translate complex technical concepts into clear action plans for both technical and non-technical stakeholders
Break down large, ambiguous initiatives into structured, actionable workstreams and drive execution
Collaborate with cross-functional teams across retail operations, product marketing, enterprise systems, finance, and product management
Drive implementation and enhancement of retail systems including POS, ERP, CRM, and in-store technologies
Track, manage, and communicate project status, risks, dependencies, and milestones to leadership
Operate effectively in fast-paced, ambiguous environments while maintaining focus on delivery and outcomes
Attend regular internal practice community meetings
Collaborate with your itD practice team on industry thought leadership
Complete client case studies and learning material (blogs, media material)
Build out material to contribute to the Digital Transformation practice
Attend internal itD networking events (in person and virtual)
Work with leadership on career fast-track opportunities