Project Manager
About The Position
Say hello to opportunities. It’s not everyday that you consider starting a new career. We’re RingCentral, and we’re happy that someone as talented as you is considering this role. First, a little about us, we’re a $2 Billion annual revenue company with double digit Annual Recurring Revenue (ARR) and a $93 Billion market opportunity in UCaaS, Contact Center and AI-powered adjacencies. We invest more than $250 million annually to ensure our AI-enabled technology and platforms meet or exceed the needs of our customers. RingSense AI is our proprietary AI solution. It’s designed to fit the business needs of our customers, orchestrated to be accurate and precise, and built on the same open platform principles we apply to our core software solutions. RingCentral is looking for an early-career Project Manager to support cross-functional programs that enable successful product launches, go-to-market readiness, and platform initiatives. This role is ideal for someone with 1 –2 years of strong project or program / project management experience , excellent communication skills, and an interest in working at the intersection of Product, Engineering, Support, and Go-To-Market teams . You’ll help keep teams aligned, track execution, and ensure downstream readiness for new features and platform changes.
Requirements
- Strong organizational and execution skills with attention to detail.
- Excellent written and verbal communication skills.
- Collaborative and comfortable working with cross-functional teams.
- Proactive, dependable, and willing to take ownership of assigned work.
- Able to operate effectively in fast-paced environments with changing priorities.
- Curious and eager to learn technical concepts and business processes.
- Bachelor’s degree in Business, Operations, Communications, Information Systems, or a related field, or equivalent practical experience.
- 1-2 years of experience in project management, program coordination, operations, or go-to-market support roles.
- Experience supporting product launches, feature rollouts, migrations, or go-to-market initiatives .
- Experience working cross-functionally with teams such as Support, Enablement, Product Marketing, Operations, or Engineering.
- Some exposure to software releases or platform changes and how they impact downstream teams (e.g., support, training, billing), with the ability and willingness to learn these processes in depth.
- Strong organizational, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
Nice To Haves
- Experience in SaaS, Cloud, software, or telecommunications environments.
- Familiarity with Agile development processes.
- Experience working with globally distributed teams.
- Experience using tools such as Jira, Confluence, or similar project tracking systems.
Responsibilities
- Support the planning, coordination, and tracking of programs across cross-functional teams including Product Management, Engineering, Support, Training, Operations, Billing, and Business Services.
- Track launch and readiness activities to help ensure teams are aligned on scope, timelines, dependencies, and deliverables.
- Maintain project plans, schedules, status reports, and documentation to support on-time execution.
- Identify risks, issues, and dependencies; escalate and track mitigation actions with guidance from senior program managers.
- Organize and facilitate project status meetings and working sessions; capture notes, decisions, and action items.
- Communicate program updates clearly to technical and non-technical stakeholders.
- Partner closely with Product Management and Engineering to understand release timelines and support launch coordination.
- Assist with cross-functional coordination for platform initiatives or migration programs, including tracking milestones and dependencies.
Benefits
- Comprehensive medical, dental, vision, disability, life insurance
- Health Savings Account (HSA), Flexible Spending Account (FSAs) and Commuter benefits
- Voluntary supplemental health coverage and life insurance
- 401K match and ESPP
- Paid time off and paid sick leave
- Paid parental and pregnancy leave
- Family-forming benefits (IVF, Preservation, Adoption etc.)
- Emergency backup care (Child/Adult/Pets)
- Employee Assistance Program (EAP) with counseling sessions available 24/7
- Free legal services that provide legal advice, document creation and estate planning
- Employee bonus referral program
- Student loan refinancing assistance
- Employee 1:1 coaching, perks and discounts program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
