Project Manager

Medavie•Madison Heights, MI

About The Position

Emergency Medical Care Inc. (EMC) is a wholly owned subsidiary of Medavie Health Services (MHS) that manages and operates ground ambulance, air medical transport and the medical communications operations in Nova Scotia through a performance-based contract with the provincial government's Emergency Health Services (EHS) Operations division and the Department of Health and Wellness. As well, EMC operates TeleHealth/811 medical communications for Nova Scotia and Prince Edward Island for the Department of Health. We access all communities in Nova Scotia in a timely and efficient manner with our fleet of more than 180 ambulances and support vehicles operating out of 60+ stations. We respond to 165,000+ calls annually across the province, which are actively managed through the EHS Operations Medical Communications Centre, the hub of all emergency (911) and non-emergency (hospital transfers) medical calls. The EHS Operations LifeFlight program provides even greater accessibility by responding to patients on scene or through inter-facility transports by our critical care team via helicopter, fixed wing, or ground ambulance. In addition, paramedics in Nova Scotia participate in various programs both urban and rural such as community-based paramedic programs, collaborative emergency centres, and emergency preparedness and special operations, to name a few. There are lots of opportunities waiting for you in Nova Scotia. Apply now to learn more about our service and available positions. Reporting to the Senior Program and Project Manager, the Project Manager (PM) serves as a subject matter expert (SME) in project development lifecycles and methodologies. The PM is responsible for the day-to-day planning, execution, and delivery of projects across EMC. As a provider of TeleCare, emergency and community healthcare services, the organization undertakes a variety of initiatives, including healthcare service or program development, technology projects, or integrated efforts involving both. The PM collaborates closely with project sponsors, end-users, business leaders, vendors, and IT teams, offering strategic guidance and oversight throughout the project lifecycle. The primary responsibility of the PM is to manage corporate cross-functional projects by providing leadership, organization, planning, and effective communication. The PM manages all project aspects efficiently, from defining the initial scope to completing final documentation, while adhering to processes, maintaining quality standards, and staying within budget. The work must align with the established scope and meet the Sponsor's expectations. The PM’s goal is to ensure project deliverables align and support business area and cross organization functions.

Requirements

A bachelor’s degree in business, engineering, technology, or related field, or an equivalent combination of post-secondary education and work experience
Minimum three (3) years project management experience managing professional projects of moderate to complex, size and scope.
Experience managing project budgets; overseeing resources, managing, and reporting resource utilization across projects
Experience in leading teams of staff that are accountable to other operational units
Experience working with supervisors and managers as clients
Experience working with a Business Analyst
Excellent interpersonal skills with the ability to effectively communicate
Ability to lead team members and other stakeholders effectively
Very strong organization skills with ability to prioritize and multi-task effectively
Adaptable in a rapidly changing environment
Familiarity with project management methodologies and system development life cycle
Strong problem solving and analytical skills with the ability to analyze information and make recommendations
Self-motivated individual with the ability to lead a diverse team as well as work independently
Demonstrated ability to drive projects forward with minimal information, effectively navigating ambiguity and gathering insights from business leaders, staff, and partners
Strong analytical, organizational and problem solving skills with the ability to multi-task to meet tight deadlines on multiple projects
Ability to influence and collaborate with diverse stakeholders
High level of accuracy and attention to detail
Ability to execute through effective delegation, motivation and oversight

Nice To Haves

Health care experience including portfolio, program and/or project level leadership experience would be considered an asset.
PMP or Prince2 certification or a willingness to obtain it
Change Management certification would be considered a nice to have
Project Management experience in a complex health care organizational environment preferred

Responsibilities

Enforce project standards across all projects by applying the organizational Project Management (PMBOK) Methodology to define and manage project scope; develop, circulate and attain approval for all documentation; monitor and control project timeline; and prepare and monitor cost estimates and project budgets
Identify project risk factors in a timely manner and develop appropriate risk mitigation strategies
Maintain accurate and complete records, and reports on all project related matters
Ensure adherence to quality standards and change management practices to ensure proper traceability and project artifact retention
Understand and help manage interdependencies between projects, including resource interdependencies
Provide subject matter expertise and guidance to senior leaders
Provide project mentorship and coaching to business units
Act as the main point of contact for handling routine inquiries, issues, and requests for information relating to the project
Monitor and evaluate the performance of project staff and address project performance issues with project resources, and or supervisors
Collaborate with team members
Prepare, circulate and maintain all Project Management related deliverables.