Project Manager - Palletizer Division

Columbia Machine World Headquarters • Vancouver, WA

23h

About The Position

Are you driven, motivated, and want a career? Do you have an interest in joining one of the worlds leading manufacturers of concrete products equipment & palletizing solutions that has set the standard for the past 80 years? Columbia Machine is one of Vancouvers largest employers and we are interested in speaking with you! A family owned business since 1937, Columbia Machine offers a competitive benefits package including medical, dental and vision, paid time off, 401K, tuition reimbursement and so much more. If you are looking for a company that values its employees visit us at http://www.columbiamachine.com/ to view our current positions and for more information. Summary: Manages sales milestones to ensure that customers are provided palletizing solutions that meet their specific needs.

Requirements

• Knowledge - Software Intermediate Microsoft Office (Word, Excel, PPT, Outlook)
• AutoCAD, HyCAD, Inventor, Pro-E, (Demo 3D a plus)
• CRM (Customer Relationship Management) system
• Skills: Advanced Organizational
• Interpersonal Communication
• Problem Solving
• Intermediate Analytical
• Project/Process Management
• Clerical/Secretarial
• Computer/Technical
• Written and Oral Communication
• Abilities: Strong technical aptitude and the ability to deal with abstract and concrete variables with a high attention to detail.
• Bachelors Degree preferred
• 2 years of manufacturing and or industry experience desired
• Able to demonstrate mechanical aptitude and application understanding
• Experience with analyzing job results and planning workflow
• Experience with maintaining production schedules, on multiple and simultaneous projects

Responsibilities

• Manages the after sale process
• Documents the order details such as terms, purchase order, and sales order information into Infor
• Prepares and distributes the order acknowledgement information to impacted departments to update the production schedule
• Processes the Engineering Change Orders based on customer requests and confirms completion prior to assembly
• Provides status updates and communicates changes during the weekly Palletizer Master Schedule meeting and ensure project milestone dates are current in the CRM.
• Observes project status daily on the assembly floor to ensure that project milestones are met
• Manage projects including buyout content and may include some job site supervision
• Prepares sales documentation
• Utilizes knowledge of palletizing and systems related equipment and sales information to develop customer solutions
• Prepares accurate sales orders, supply agreements and assists with quotes using project checklists to ensure quality
• Designs equipment layouts and provides technical advice for system applications; sends drawings to customer for approval
• Services customer accounts
• Serves as the Ultimate Customer Advocate by ensuring that unresolved issues are visible and resolved in a timely manner
• Maintains and expands our relationship with major accounts; may include up to 10% travel to support sales and service efforts at times
• Facilitates the Factory Acceptance Test
• Arranges for delivery of test product from the customer prior to the FAT visit
• Coordinates customer visit schedule and hosts customer representatives for onsite visit
• Explains equipment operability, features, and answers questions during the testing
• Includes vendor interfacing at vendors site when required
• Utilizes CRM to manage customer relationships
• Maintains accurate and up to date customer data and opportunities; actively collects and adds market information to CRM
• Analyzes future applicability of complaint resolution information
• Maintains target margin
• Formally evaluates gross margins prior to sending quote for change orders to customer
• Improves profit margins by leading efforts to standardize equipment designs necessary to minimize engineering hours required to release equipment to manufacturing
• Maximizes the probability of success within each phase of projects (engineering, production, and installation) by quoting existing solutions when possible
• Recommends changes in products & services
• Evaluates project results, customer feedback and competitive developments from the field and communicated research and development opportunities to the Palletizer team
• Collaborates with peers to develop customized solutions based on customer requests
• Supports internal and external customer service
• Understands and documents internal and external customer needs and expectations
• Communicates to appropriate team(s) when an expectation will not be met
• Contributes to continuous improvement effort
• Documents processes and procedures, eliminates non-value added activities, and participates in cross functional CI teams
• Maintains professional and technical knowledge
• Establishes personal networks, participates in professional societies, attends professional workshops and reviews publications
• Contributes to team effort
• Willing to attempt new assignments or fill in for others as needed; accomplishes other duties as assigned

Benefits

• Columbia Machine offers a competitive benefits package including medical, dental and vision, paid time off, 401K, tuition reimbursement and so much more.
• Columbia Machine offers a full benefits package including medical, dental, vision, prescription drug, life insurance, flexible spending accounts, short and long term disability, 401(k), incentive compensation, paid holidays, paid time off, and tuition reimbursement.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level