Project Manager

ComTec Solutions LLC•City of Rochester, NY

About The Position

PROJECT MANAGER Department: Enterprise Systems Group Billable Hours Goal: 80% of worked hours Position Type: Full Time Travel Required: Minimal as needed JOB SUMMARY: As a Project Manager, you will deliver multiple complex concurrent projects (multiple phases, applications, geographies, etc.), on time, on budget and to the agreed scope. Lead internal resources to maintain on-time delivery of current projects. REPORTS TO: Manager of Projects and Service Delivery DIRECT REPORTS: None ESSENTIAL FUNCTIONS: Maintain overall management of the client relationship, project schedule, budget and scope Ensure that sufficient resources and budget are available for completing all project activities Act as liaison and central focal point for internal stake holders – ie: Support, Development, Executive management, Finance Prepare management deliverables (Project Plan, Project Change Orders and Project Lists) and use these deliverables to conduct the Project. Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues Notify client stakeholders of project issues and submit recommendations to resolve them Maintain regular contact with the Client Project Manager, providing the status of project progress Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups For approved Project Change Orders, update all documentation and project work plan to reflect changes in requirements and commitments Champion and adhere to implementation methodology Ability to identify Risk and manage/mitigate Ensure project related documentation is updated and delivered on-time Assist with development of Project Management disciplines as required ADDITIONAL RESPONSIBILITIES: Act as liaison and central focal point for Epicor resources including scheduling, secondary installation, configuration and training Maintain daily timesheet and expense report entries and submit them accurately and timely Other duties as required

Requirements

High level of proficiency (intermediate) in MS Office, MS Project and SharePoint
Experience in managing stakeholders
Demonstrated ability to manage and reduce project risk
Strong written and verbal communication skills
Pleasant and professional demeanor in all client and internal communications
Ability to multitask
Intellectually resourceful with sound judgment and effective decision-making abilities
Independent worker and able to work effectively on daily tasks without direct supervision
Strong organization skills and ability to operate efficiently throughout daily tasks
In general, owns issues through resolution although understands when to escalate a problem to another team member and whom to escalate to; accepts escalated issues; and mentors when appropriate
Demonstrates empathy with team members in a professional manner at all times
Work well with clients at all levels
Operates with client satisfaction in mind
Energetic, enthusiastic and results-oriented
Strong troubleshooting and analytical skills
Bachelor level degree
5 – 10 years of relevant experience
Use of computer and office equipment
Ability to remain calm in stressful situations
Performs all administrative functions expected at this level
Ability to schedule evening or weekend work occasionally
Valid driver’s license in your state of residence and reliable personal vehicle

Nice To Haves

PMP / Prince Certification preferred

Responsibilities

Maintain overall management of the client relationship, project schedule, budget and scope
Ensure that sufficient resources and budget are available for completing all project activities
Act as liaison and central focal point for internal stake holders – ie: Support, Development, Executive management, Finance
Prepare management deliverables (Project Plan, Project Change Orders and Project Lists) and use these deliverables to conduct the Project. Track the status of deliverables and any decisions made regarding Project Change Requests and outstanding issues
Notify client stakeholders of project issues and submit recommendations to resolve them
Maintain regular contact with the Client Project Manager, providing the status of project progress
Ensure that commitments and changes to commitments resulting from the requirements are negotiated with affected groups
For approved Project Change Orders, update all documentation and project work plan to reflect changes in requirements and commitments
Champion and adhere to implementation methodology
Ability to identify Risk and manage/mitigate
Ensure project related documentation is updated and delivered on-time
Assist with development of Project Management disciplines as required
Act as liaison and central focal point for Epicor resources including scheduling, secondary installation, configuration and training
Maintain daily timesheet and expense report entries and submit them accurately and timely
Other duties as required