Project Manager

T2 SystemsIndianapolis, IN

About The Position

T2 Systems is the largest parking, mobility, and transportation provider in North America, with more than 25 years in the parking management industry and currently serving thousands of parking professionals. We integrate the best people, processes, and technology to provide powerful, high performance, and secure parking solutions. T2 Systems is headquartered in Indianapolis, Indiana with its Canadian office located in Burnaby, BC. We didn’t become an industry leader by chance – we push the envelope to provide more innovative and advanced solutions for our customers. Which wouldn’t be possible without employees who strive for success, work together, and are hungry to learn, grow, and lead. If you are looking for a new opportunity, we invite you to apply and talk about the possibilities of starting a rewarding new chapter of your career! The Project Manager will be responsible for managing projects from initiation to completion, while staying on time, within scope and on budget. This includes acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects successfully. Devises solutions based on limited information and precedents and adapts existing approaches to resolve issues. Uses evaluation, judgment, and interpretation to select the right course of action. Work is done independently and is reviewed at critical points. Project Manager work is generally independent and collaborative in nature. Contributes to moderately complex aspects of a project. Specializes in a specific product line while gaining experience to manage all product lines independently. Owns customer projects from beginning to end including developing and executing full-scale project plans, identifying, and managing project dependencies and the critical path, and all associated documents while ensuring the status of the project is communicated to team members and stakeholders in an ongoing, timely and clear manner. Tracks all project milestones and deliverables within the scope. Manages and completes requests to modify the scope of the project while analyzing the effects on the project budget, schedule, and scope. Analyzes the scope of the change to determine if a change request is needed and if so, communicates all change requests to the senior or above project manager to determine the necessary pricing adjustment. Sets and continually manages project expectations with team members and other stakeholders and works with management to secure all project resources. Delegates project tasks and responsibilities to the assigned resources and provides clear direction on project expectations. Determines the content of status reports needed from the project team and communicates these details to the team. Facilitate project status meetings to address project deliverables, issues, and risks. Serves as the main escalation point for customers, implementation staff, and 3rd parties, while closely managing project scope, timeline, and profitability. Must be able to work in all aspects of Microsoft Suite including Excel, Word, PowerPoint, and Email. Must be able to learn and work in multiple software management systems to manage projects, budgets, and expenses. Sets and monitors forecasts and revenue recognition for the project, notifying management when significant revenue is moved. Ensures billing is initiated according to contract specifications. Reconciles Subcontractor invoices, requests payment of these invoices and works with Finance on recognizing the Subcontractor revenue. Ability to learn and communicate credit card processing across multiple platforms. Ability to learn and communicate about network and power requirements. Knowledge of conduit, cabling, terminations, and concrete. Establishes and communicates the warranty period to Field Services and Support Teams. Identifies and evaluates issues within the project team and when necessary, consults with management to develop action plans to resolve the issues. Builds, develops, and grows business relationships vital to the success of the project. Maintains accurate and detailed documentation and project artifacts related to the program/projects. Project files are thoroughly organized, including but not limited to documentation such as meeting notes, IP Spreadsheets, submittals, kick-off documentation, communication plans, project audits, punch lists, lessons learned, training plans, transfer to support, warranty. Conducts and documents project lessons learned in order to identify successful and unsuccessful project elements. Specializes in one or more specific product line. Travel may be necessary and varies by project. Estimated travel is less than 25% of the time.

Requirements

  • Must be able to work in all aspects of Microsoft Suite including Excel, Word, PowerPoint, and Email
  • Must be able to learn and work in multiple software management systems to manage projects, budgets, and expenses
  • Ability to learn and communicate credit card processing across multiple platforms
  • Ability to learn and communicate about network and power requirements. Knowledge of conduit, cabling, terminations, and concrete
  • Typically requires a minimum of five (5) years of related experience with a Bachelor’s degree; or 3 years and a Master’s degree; or a PhD without experience; or equivalent work experience
  • Competent experience with Microsoft Office Suite
  • Strong familiarity with Project Management software and Microsoft Project
  • Demonstrated Project Management experience is required
  • Proven experience creating agendas, facilitating meetings, producing minutes, and tracking action items is required

Nice To Haves

  • Experience with managing third party vendors during projects preferred
  • Knowledge of revenue recognition and project margin calculations a plus

Responsibilities

  • managing projects from initiation to completion, while staying on time, within scope and on budget
  • acquiring resources and coordinating the efforts of team members and third-party contractors or consultants in order to deliver projects successfully
  • devising solutions based on limited information and precedents and adapts existing approaches to resolve issues
  • owning customer projects from beginning to end including developing and executing full-scale project plans, identifying, and managing project dependencies and the critical path, and all associated documents while ensuring the status of the project is communicated to team members and stakeholders in an ongoing, timely and clear manner
  • tracking all project milestones and deliverables within the scope
  • managing and completing requests to modify the scope of the project while analyzing the effects on the project budget, schedule, and scope
  • analyzing the scope of the change to determine if a change request is needed and if so, communicates all change requests to the senior or above project manager to determine the necessary pricing adjustment
  • setting and continually managing project expectations with team members and other stakeholders and works with management to secure all project resources
  • delegating project tasks and responsibilities to the assigned resources and provides clear direction on project expectations
  • determining the content of status reports needed from the project team and communicates these details to the team
  • facilitating project status meetings to address project deliverables, issues, and risks
  • serving as the main escalation point for customers, implementation staff, and 3rd parties, while closely managing project scope, timeline, and profitability
  • setting and monitoring forecasts and revenue recognition for the project, notifying management when significant revenue is moved
  • ensuring billing is initiated according to contract specifications
  • reconciling Subcontractor invoices, requests payment of these invoices and works with Finance on recognizing the Subcontractor revenue
  • establishing and communicating the warranty period to Field Services and Support Teams
  • identifying and evaluating issues within the project team and when necessary, consults with management to develop action plans to resolve the issues
  • building, developing, and grows business relationships vital to the success of the project
  • maintaining accurate and detailed documentation and project artifacts related to the program/projects
  • conducting and documenting project lessons learned in order to identify successful and unsuccessful project elements
  • specializing in one or more specific product line
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